Regional Director of Operations

As Regional Director of Operations, you will oversee the technical and operational performance of a portfolio of AI data centre facilities across EMEA.
You will provide strategic leadership across site operations, infrastructure, logistics, assets, inventory, and service delivery.
The role combines senior people leadership with hands-on responsibility for safety, security, availability, efficiency, and operational excellence.
You will manage critical vendors, subcontractors, customer relationships, and internal stakeholders while ensuring stringent service commitments are met.
The position requires strong technical judgment across data centre facilities, IT infrastructure, and other business-critical environments.
You will also drive process consistency, risk reduction, energy efficiency, and continuous improvement across a rapidly scaling regional operation.
This is a remote leadership opportunity suited to an experienced operations professional who thrives in high-accountability, fast-changing environments.

• Extensive professional experience in data centre facilities, IT infrastructure, or another highly critical operational environment such as nuclear, aerospace, petrochemical, or pharmaceutical settings.

• Demonstrated experience leading data centre operations, IT infrastructure, or operations engineering teams.

• Proven ability to establish, implement, and manage operational processes within live, business-critical environments.

• Extensive real-time incident and fault management experience, including business continuity, risk management, change control, and post-incident analysis.

• Strong experience managing third-party suppliers against demanding service-level agreements.

• Strong technical understanding of electrical systems, mechanical cooling, fire and life safety, IT/OT systems, or data centre compute, storage, and network infrastructure.

• Strong project management capabilities and the ability to coordinate multiple complex initiatives simultaneously.

• Electrical or mechanical qualification, ideally at degree level or equivalent professional experience, or an IT qualification at degree level or equivalent experience.

• Relevant professional membership, such as IET, IMechE, or CIBSE, is advantageous.

• Relevant IT, data centre, or AI infrastructure certifications, including those associated with major technology providers, are beneficial.

• Strong understanding of health and safety, ISO standards, regulatory requirements, and compliance within data centre environments.

• Comprehensive understanding of customer installations and the contractual frameworks supporting data centre services.

• Ability to lead or contribute effectively to incident investigations, post-incident reviews, and formal incident reporting.

• Good working knowledge of Microsoft 365 and common operational business tools.

• Experience working with multiple internal and external stakeholder groups across geographically distributed environments.

• Strong leadership and people-management capabilities, with a focus on building capable, accountable, and engaged teams.

• Calm and decisive approach under pressure, with the ability to provide confidence and direction during incidents and operational challenges.

• Strong ownership mindset, personal accountability, attention to detail, and high standards of execution.

• Adaptability and efficiency when priorities, requirements, and operating conditions change.

• Proactive approach to identifying potential issues and addressing them before they become operational risks.

• Strong sense of urgency and persistence when driving complex issues through to resolution.

• Excellent written and verbal communication skills.

• Willingness and ability to work effectively across the EMEA region and with diverse stakeholders.