Salesforce Senior Solution Consultant: Business Analyst

This fully remote role combines solution architecture, business analysis, consulting, and client advisory responsibilities across complex public-sector technology engagements. You will shape solutions from early presales and discovery through implementation, helping federal customers translate business and mission needs into scalable Salesforce-enabled strategies. The role requires strong expertise in requirements gathering, process design, solution architecture, and translating complex concepts for diverse stakeholders. You will guide program vision, identify risks, improve delivery approaches, and ensure solutions remain maintainable and aligned with long-term objectives. You will also contribute to strategic initiatives that strengthen consulting capabilities and knowledge across the broader practice. This is an opportunity to serve as a trusted advisor while supporting digital transformation initiatives with measurable mission and business outcomes.

• Minimum of 5 years of professional experience and a bachelor’s degree. Relevant professional experience may substitute for formal education or an advanced degree.
• Strong experience with Salesforce and the ability to develop and articulate program, project, and technology strategies that leverage the Salesforce platform.
• Demonstrated experience in business analysis, application design and development, solution architecture, requirements definition, user-story development, process documentation, and functional/system design.
• Experience leading discovery sessions and translating complex business requirements into practical, scalable technology solutions and future-state processes.
• Background supporting public-sector digital transformation initiatives, ideally involving large or complex organizations.
• Strong presentation, written, and verbal communication skills, with the ability to explain complex technical and business concepts clearly and influence stakeholders at multiple organizational levels.
• Excellent listening, collaboration, and relationship-building abilities, combined with creative and prescriptive problem-solving skills.
• Ability to act as a trusted advisor, align diverse stakeholder groups, identify risks, and follow issues through to complete resolution.
• U.S. citizenship is contractually required.
• Must be able to obtain and maintain a Federal or DoD SECRET security clearance. Candidates who already hold an active SECRET or higher-level clearance are preferred.
• Hands-on experience with Public Sector Solutions / Agentforce Public Sector and OmniStudio is a plus.
• Ability to travel as required; the role indicates travel of up to 10%, with selected candidates potentially traveling up to 25%.