Senior Account Director

This is a senior client services leadership role within the medical communications sector, overseeing a portfolio of high-profile publications and medical affairs accounts.
You’ll serve as a strategic partner to senior client stakeholders, guiding complex programs while ensuring scientific quality, operational excellence, and strong financial performance.
The role spans global publication programs, medical affairs initiatives, strategic communications planning, and cross-functional delivery.
You’ll lead and develop Client Services professionals while helping teams navigate priorities, timelines, risks, and stakeholder expectations.
You’ll also contribute to organic account growth and new business through proposals, pitches, RFPs, budgets, and client onboarding.
Success requires a strong combination of medical communications expertise, commercial awareness, financial acumen, and people leadership.
This is an opportunity to operate at a senior level within a collaborative, globally connected environment serving health and life sciences clients.

• Bachelor’s degree in life sciences or a related field; an advanced degree is preferred.
• Extensive experience within a medical communications agency environment, with strong expertise across publications and medical affairs.
• Demonstrated success managing multiple complex client accounts and providing strategic counsel to senior stakeholders.
• Strong knowledge of publication planning and execution, medical affairs communications, industry standards, and relevant compliance requirements.
• Proven experience leading and developing Client Services teams, including managing managers and/or multiple direct reports.
• Strong financial and commercial acumen, including budgeting, forecasting, profitability management, SOW development, and account growth.
• Experience contributing to or leading new business development activities, including proposals, pitches, and RFP/RFI responses.
• Excellent communication, collaboration, and problem-solving skills, combined with a proactive and solutions-focused approach.
• Strong ability to manage multiple stakeholders, priorities, timelines, and complex programs simultaneously.
• Experience using platforms such as iEnvision, Veeva, or comparable systems.
• Strong client relationship management skills and confidence operating with senior stakeholders.
• Ability to provide strategic leadership while remaining focused on operational execution and measurable account outcomes.