Senior Business Solutions Team Lead

CanadaRemoteFull-timesenior

OtherTeam Lead

2 views0 saves0 applied

Apply Now

Quick Summary

Overview

This position is listed on behalf of a partner company, who manages all applications and next steps.

Technical Tools

OtherTeam Lead

This is a senior, client-facing player-coach role focused on scaling a high-performing Revenue Operations practice.
You’ll combine people leadership with deep expertise across Salesforce, marketing automation, CRM architecture, and RevOps strategy.
The role offers the opportunity to guide a team while remaining hands-on with complex client environments and technical challenges.
You’ll lead strategic engagements, influence senior stakeholders, and translate sophisticated technical findings into practical business recommendations.
Your work will span audits, implementations, integrations, optimization, lifecycle architecture, attribution, reporting, and data governance.
You’ll also contribute to practice development by building scalable processes, technical standards, and delivery frameworks.
This is an ideal opportunity for an experienced RevOps leader who thrives in a fast-paced, consulting-oriented environment and enjoys solving complex business and technology problems.

Lead, mentor, and support a team of Revenue Operations Solution Engineers, managing workload, priorities, coaching, performance, and quality.
Act as a senior escalation point for complex client, technical, and delivery challenges, providing guidance and hands-on expertise when required.
Own or oversee strategic client relationships, ensuring effective communication, high-quality delivery, strong stakeholder alignment, and client satisfaction.
Lead and support Salesforce, HubSpot, and marketing automation audits, implementations, integrations, migrations, and optimization initiatives.
Provide hands-on expertise across Salesforce Sales Cloud, Salesforce Account Engagement/Pardot, HubSpot Marketing Hub, and related RevOps technologies.
Design and advise on lifecycle architecture, lead management, routing, automation, CRM and marketing automation integrations, attribution, reporting, and data governance.
Translate complex technical assessments and findings into clear, actionable recommendations for executives and non-technical stakeholders.
Review team deliverables for technical accuracy, strategic quality, and readiness before they are presented to clients.
Partner with account leadership to identify expansion, cross-sell, and additional consulting opportunities within existing relationships.
Support new business activities, including discovery, scoping, solution design, proposals, pitches, and client conversations.
Establish repeatable processes, documentation, playbooks, technical standards, and best practices as the Revenue Operations practice continues to scale.
Maintain visibility into project health, team capacity, utilization, delivery quality, and potential risks across multiple engagements.

Requirements

~2 min read

5+ years of experience in Revenue Operations, CRM consulting, Marketing Operations, Salesforce consulting, or a closely related discipline.
Meaningful experience within an agency, consultancy, systems integrator, or professional services environment supporting multiple clients.
1–2+ years of direct people management or formal team leadership experience, including coaching, prioritization, workload management, and quality oversight.
Active Salesforce Administrator Certification.
Strong hands-on experience with Salesforce Sales Cloud, including administration, solution design, implementation, optimization, and troubleshooting.
Demonstrated experience leading complex Salesforce or RevOps engagements, such as implementations, audits, migrations, integrations, or optimization programs.
Hands-on experience with at least one marketing automation platform beyond Salesforce Sales Cloud, such as HubSpot Marketing Hub, Marketo, or Salesforce Account Engagement/Pardot.
Strong understanding of CRM and marketing automation ecosystems, including lead lifecycle management, routing, automation, integrations, attribution, reporting, and data governance.
Proven ability to lead client discovery, diagnose business and technical challenges, and develop clear recommendations for senior stakeholders.
Experience scoping consulting engagements by defining deliverables, estimating effort, identifying dependencies and assumptions, and establishing clear scope boundaries.
Experience supporting new business development, pitches, proposals, cross-selling, or account expansion.
Excellent written and verbal communication skills, with the executive presence to manage expectations, navigate challenging conversations, and explain technical concepts clearly to non-technical audiences.
Ability to operate effectively as a player-coach, balancing team leadership with hands-on technical and client responsibilities.
Preferred qualifications include additional Salesforce certifications, particularly Sales Cloud Consultant, as well as certifications or deeper experience with Salesforce Account Engagement/Pardot, HubSpot, or Marketo.
Experience working with B2B and SaaS organizations, managing multiple concurrent engagements, supporting utilization and capacity planning, or helping scale a RevOps, Salesforce, or professional services practice is an advantage.

What We Offer

~2 min read

✓Competitive base salary.

✓Medical, dental, vision, disability, and life insurance coverage for employees and eligible dependents.

✓Employer-paid benefits, including a 100% employer-paid plan for employees and a 50% employer contribution toward dependent coverage in applicable locations.

✓Mental health support through access to certified therapists and Headspace.

✓Physical wellness resources, including physical therapy, virtual workout programs, and primary and virtual care benefits.

✓Unlimited paid time off, with a two-week minimum, plus paid company holidays.

✓Birthday day off and an annual end-of-year company recharge period.

✓Paid parental leave.

✓Retirement savings plan with a 3% company match where applicable.

✓Annual bonus that increases based on tenure.

✓Annual company-wide retreat.

✓Fully remote work from a home office for eligible employees in Canada.

✓Remote-first collaboration through virtual meetings, Slack, and other digital productivity tools.

✓Commitment to an inclusive, people-first workplace with reasonable accommodations available throughout the hiring process.