Senior Client Solutions Manager, Sports & Entertainment Brand, Influencer Marketing

This role combines strategic client leadership, commercial ownership, and influencer marketing expertise across a portfolio of large enterprise accounts.
You will be responsible for retaining and growing high-value brand partnerships, with a strong focus on Net Revenue Retention and account expansion.
You will act as a trusted strategic partner to senior brand stakeholders while coordinating teams across sales, strategy, campaigns, paid media, and product.
The role requires you to turn campaign data into actionable recommendations and communicate performance in terms of meaningful business outcomes.
You will oversee delivery across seeding, paid, and integrated campaigns while protecting timelines, budgets, quality, and margins.
As an AI-first team member, you will use AI tools to streamline reporting, renewal planning, upsell preparation, and client insights.
You will also lead and develop CSMs or Junior CSMs, raising the standard of both client management and commercial execution.

• 6+ years of experience in influencer or creator marketing, including substantial experience managing large or enterprise accounts.
• Hands-on expertise with influencer campaigns and strong command of major social platforms, particularly Meta and TikTok.
• Demonstrated track record of client retention and account growth, with the ability to quantify commercial results and explain the factors that influenced them.
• Previous experience being measured against revenue, retention, or Net Revenue Retention targets.
• Direct people-management experience, including conducting 1:1s, managing workloads, coaching team members, and improving performance.
• Strong commercial awareness and the ability to confidently discuss account revenue, growth opportunities, and business impact.
• Strong operational discipline, with the ability to manage multiple priorities, identify risks early, and maintain reliable execution without constant direction.
• Experience using AI tools as part of everyday work to improve efficiency, generate insights, streamline workflows, and support strategic decision-making.
• Strong analytical and communication skills, with the ability to translate campaign performance data into clear recommendations for senior stakeholders.
• Curious, adaptable, direct, collaborative, and comfortable giving and receiving feedback and addressing difficult conversations when necessary.