Senior Content Analyst

This role is an opportunity to take ownership of high-impact payer and provider intelligence within a data-driven healthcare environment. You will ensure that complex, inconsistently structured records are accurately mapped into governed data hierarchies. The position combines US healthcare market-access expertise with hands-on data analysis, research, quality management, and governance. You will work across Product, Engineering, Content, Delivery, and Client Success teams in a global environment. You will also contribute to improving processes and operationalizing AI/ML-assisted mapping while maintaining appropriate human oversight. The role offers meaningful scope to influence data quality, product improvements, and scalable content operations.

• Bachelor’s or Master’s degree in Pharmacy, Biotechnology, Engineering, Life Sciences, or a related discipline.
• 3–5 years of relevant experience in payer analytics, formulary or claims data management, content mapping, data governance, or a closely related field.
• Strong understanding of formulary data, patient claims data, data quality, metadata management, data lineage, and data governance principles.
• Experience with payer and/or HCP/provider mapping, content research, SQL, data modeling, and database management systems.
• Experience with master data management (MDM), data profiling, and data-analysis tools.
• At least 2 years of combined professional experience working with United States healthcare data.
• Advanced proficiency in Excel and Power BI for analysis, reporting, visualization, and dashboard development.
• Knowledge of data privacy, security, and regulatory compliance requirements.
• Experience with Reltio, Informatica, or comparable master data management platforms is desirable.
• Familiarity with Snowflake is a plus.
• Strong analytical thinking, attention to detail, critical reasoning, and the ability to work effectively in a fast-paced environment.
• Ability to translate complex data and mapping concepts into clear, actionable communication for technical and non-technical stakeholders.
• Strong written, verbal, presentation, collaboration, task-management, and conflict-resolution skills.
• Demonstrated ability to mentor colleagues, share knowledge, exercise sound judgment, and identify opportunities for automation and process improvement.
• Comfortable collaborating with global stakeholders across different teams, cultures, and time zones.
• Must be legally authorized to work in India without employer sponsorship.