Senior Lead Engineer, Testing

This is a senior testing role combining deep manual testing expertise with hands-on automation and enterprise-scale quality engineering.
You will investigate complex customer issues, validate fixes, strengthen regression coverage, and improve testing practices across products and client configurations.
The role sits at the intersection of Product, Support QA, Engineering, and internal tooling teams.
You will evaluate automation approaches and guide teams toward solutions that balance reliability, maintainability, coverage, and business value.
A key part of the role is coaching automation specialists and establishing reusable testing standards across the organization.
You will also influence the evolution and adoption of an enterprise automation platform, helping shape its roadmap and governance.
The position offers significant technical ownership and the opportunity to improve quality practices at scale.

• Bachelor's degree or equivalent relevant education and experience.

• 3+ years of experience supporting or leading an enterprise-scale test automation platform.

• Strong hands-on experience in manual testing, defect investigation, regression testing, and release validation.

• Practical experience with Selenium and/or Playwright.

• Good knowledge of API testing, database validation, test data management, and CI/CD practices.

• Experience testing dynamic data, multi-role workflows, integrations, asynchronous processing, and/or batch jobs.

• Experience managing Git branching across multiple products, clients, configurations, or variants.

• Ability to evaluate different automation approaches and recommend solutions based on risk, value, reliability, maintainability, and support requirements.

• Experience influencing teams to adopt testing standards and best practices without relying on formal authority.

• Strong troubleshooting, analytical, and testing judgment skills.

• Excellent written and verbal communication skills, with the ability to work effectively across technical and non-technical teams.

• Experience working with products that have multiple client configurations is advantageous.

• Experience in insurance or another regulated industry is a plus.

• Experience leading test framework migrations or building/configuring automation frameworks, reusable libraries, or test utilities is desirable.

• Experience developing a custom automation framework from the ground up is beneficial.

• Experience partnering with internal tooling or platform engineering teams is preferred.

• Familiarity with accessibility, performance, security, or compliance testing is a plus.