Senior Software Engineer, Observability Delivery

United StatesRemoteFull-timesenior

Software EngineerSoftware Engineering

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Quick Summary

Overview

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer,

Technical Tools

Software EngineerSoftware Engineering

This role sits at the intersection of software engineering, cloud infrastructure, and large-scale observability. You will build and operate critical pipelines for logs, metrics, traces, and exceptions that engineering teams rely on to monitor and diagnose production services. Working across distributed systems, Kubernetes, networking, and cloud infrastructure, you will help ensure telemetry platforms remain reliable, scalable, efficient, and easy to operate. You will lead initiatives to remove scaling bottlenecks and evolve production infrastructure safely as demand grows. The role also involves close collaboration with service teams to improve observability capabilities and operational practices. It is an opportunity to make a direct impact on the reliability of critical infrastructure while providing technical leadership across teams.

Design, build, and operate high-scale observability pipelines for logs, metrics, traces, and exceptions, balancing capacity, reliability, performance, and cost.
Lead cross-functional technical initiatives to identify and resolve scaling bottlenecks, improve telemetry collection and processing, and safely evolve critical production infrastructure.
Develop and maintain production software, primarily using Go and Ruby, while configuring and integrating open-source and commercial observability technologies.
Work across cloud infrastructure, Kubernetes, virtual machines, networking, and service connectivity to improve the dependability and operability of distributed systems.
Partner with engineering teams to understand their observability requirements and enhance the tools and platforms they use to monitor, diagnose, and maintain their services.
Take ownership of system health through monitoring, incident response, on-call participation, and continuous improvements driven by operational experience.
Provide technical leadership through architecture and design proposals, code and design reviews, mentoring, and collaboration across engineering teams.

Requirements

~2 min read

6+ years of experience in Software Engineering, Computer Science, or a related technical discipline, with proven experience maintaining and delivering production software in languages such as C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python; equivalent combinations of education and experience are also considered.
Alternatively, an Associate's Degree with 5+ years of relevant experience, a Bachelor's Degree with 4+ years, a Master's Degree with 2+ years, or a Doctorate in Computer Science, Electrical Engineering, Electronics Engineering, Mathematics, Physics, Computer Engineering, or a related field.
3+ years of experience building and operating production services or infrastructure within cloud or large-scale distributed environments.
2+ years of experience deploying, configuring, or troubleshooting production workloads using Kubernetes or comparable container orchestration technologies.
2+ years of experience developing production software in Go, Ruby, or a comparable general-purpose programming language.
Experience building or operating shared platforms used by other engineering teams is highly valued.
Familiarity with logging, metrics, distributed tracing, and OpenTelemetry concepts or tooling, as well as experience with telemetry platforms such as Datadog or comparable solutions, is preferred.
Experience with Azure or another major cloud platform, including hybrid or self-managed infrastructure, along with knowledge of networking, service connectivity, and distributed-systems operations.
Strong technical leadership, communication, collaboration, and mentoring skills, with the ability to lead ambiguous technical initiatives across teams.