ServiceNow Developer Senior

This senior-level role focuses on designing, developing, and customizing solutions on the ServiceNow platform for mission-critical government environments.
You will build applications, automate workflows, integrate systems, and enhance ITSM capabilities to address complex business and technical requirements.
The position combines hands-on software development with platform administration, troubleshooting, technical leadership, and continuous process improvement.
You will collaborate with technical and non-technical stakeholders to translate requirements into effective solutions aligned with customer value streams.
The role offers a fully remote environment with opportunities to lead technical initiatives, mentor colleagues, and contribute to evolving development methodologies.
You will work in a fast-paced Agile setting where strong analytical skills, sound judgment, and clear communication are essential.
This opportunity is suited to an experienced ServiceNow professional who wants to contribute directly to high-impact government missions while continuing to grow technically and professionally.

• Technical training, relevant certification(s), or a degree in a technical or related discipline.

• At least 3 years of relevant professional experience.

• Demonstrated experience developing and customizing ServiceNow applications and modules, particularly ITSM solutions.

• Experience creating and consuming integrations using REST, SOAP, web services, or similar technologies.

• Strong scripting capabilities in at least one programming language, preferably JavaScript.

• Familiarity with ServiceNow data management tools such as Import Sets, Transform Maps, and the Configuration Management Database (CMDB).

• Ability to understand complex requirements, troubleshoot technical issues, and develop practical solutions aligned with customer needs.

• Understanding of Agile software testing and development lifecycles, including smoke testing, integration testing, and production deployment.

• Ability to identify, understand, document, and develop functionality that supports customer value streams.

• Strong organizational and time-management skills in a fast-paced software development environment.

• Ability to learn and adopt new technologies quickly.

• Excellent written and verbal communication skills for effective collaboration with both technical and non-technical stakeholders.

• Strong analytical, problem-solving, debugging, and decision-making abilities.

• Ability to identify and resolve process issues, support methodology changes, and manage customer deliverables.

• Ability to act as a technical authority and contribute to proposals and technical specifications.

• Experience leading Scrum demonstrations, work groups, or collaborative technical initiatives.

• Ability to influence stakeholders at different levels and mentor junior professionals.

• Active ServiceNow Certified System Administrator certification.

• Active Top Secret security clearance or DOE Q Access Authorization.

• U.S. citizenship is required.

• Ability to work remotely within the United States.

• Availability for less than 10% travel.