Specialty Operations Pharmacy Technician

This remote role supports pharmacists in the preparation and dispensing of specialty prescription medications.
You will help ensure prescriptions are processed accurately while supporting patients and healthcare providers throughout the specialty pharmacy process.
The position combines pharmacy operations, prescription data entry, administrative support, and patient and provider communication.
You may clarify prescriptions with physicians and enter prescription orders into the appropriate systems.
Success in the role requires strong attention to detail, organization, communication, and the ability to manage multiple priorities.
You will work within established policies and quality standards while having flexibility to prioritize tasks and resolve routine issues independently.
The position is full-time, includes structured virtual training, and offers a consistent Monday–Friday schedule after training.

• Candidates must reside in Arizona, Florida, or Ohio.
• Active Pharmacy Technician licensure with the Board of Pharmacy in the state of residence is required.
• Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) certification is required.
• Experience working as a Pharmacy Technician or in inbound and/or outbound phone-based customer support is required.
• Ability to manage multiple priorities and work efficiently with several computer applications simultaneously.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Strong written and verbal communication skills, with the ability to interact professionally with patients, providers, and colleagues.
• Strong attention to detail and accurate data-entry skills.
• Adaptability and the ability to perform effectively in a fast-paced, structured environment.
• Healthcare experience is preferred.
• Call center experience is preferred.
• Must be able to work remotely using a dedicated workspace without ongoing interruptions to protect confidential health information.
• Home internet service must provide at least 25 Mbps download and 10 Mbps upload speeds; wireless, wired cable, or DSL connections are suggested.
• Ability to work a 40-hour weekly schedule. Virtual training begins on the first day and runs for the first few weeks, Monday through Friday, from either 8:00 AM–4:30 PM or 8:30 AM–5:00 PM Eastern. After training, the standard schedule is Monday through Friday, 9:00 AM–5:30 PM EST.