Senior Business Systems Analyst (Workday, Reporting & Analytics)

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

We're looking for a Senior Business Systems Analyst to own and evolve our people reporting and analytics capability — turning Workday data into insights that help our leaders make better, faster decisions. Working as a member of the People Systems team, you'll partner closely with People Operations, Finance, Talent, and senior leadership to design and deliver reporting solutions that are accurate, scalable, and genuinely useful.

You will be the functional subject matter expert for Workday Reporting, People Analytics, responsible for building and maintaining our core reporting layer, driving data quality, and enabling self-service across the business.

You have a passion for people data and a strong belief that good reporting changes how organisations operate. You're the person who looks at a spreadsheet someone built manually every month and immediately thinks about how to automate it. You're detail-oriented, curious, and care as much about whether a report is actually used as whether it's technically correct.

As part of Justworks, the People Systems team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools, and processes support our growing people and business needs. You will play a critical role in making our people data trustworthy, accessible, and actionable — so that HR leadership and business partners can self-serve confidently without raising a ticket every month.

• Serve as the Workday functional lead for Reporting, People Analytics — owning the design, build, and maintenance of our core reporting layer across all people data domains.
• Partner with HR, Finance, and senior leadership to understand reporting needs, translate them into scalable Workday solutions, and deliver outputs that enable genuine self-service.
• Build and maintain our suite of core recurring reports — headcount, attrition, time-to-fill, span of control, comp ratios — ensuring they are accurate, maintained, and accessible without analyst intervention.
• Design and manage Workday dashboards and scorecards for HR leadership and manager self-service, reducing reliance on ad hoc data requests.
• Own our data transformation layer — bringing in external data sources including ATS, engagement survey results, and finance data for blended people reporting.
• Establish and maintain a data quality monitoring process — running regular audits to surface missing fields, broken hierarchies, and stale records before they cause downstream problems.
• Manage a structured intake process for ad hoc reporting requests, ensuring the business has a clear, consistent way to request and receive data.
• Partner with the Integrations Architect at the design stage of every new integration to ensure data lands in the right shape for reporting — field naming, granularity, and refresh frequency.
• Manage bi-annual Workday releases, evaluating reporting and analytics feature updates, testing new functionality, and recommending adoption strategies.
• Develop and maintain documentation for all reports, dashboards, and data definitions to support change management, onboarding, and audit requirements.

As a Senior Business Systems Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

• 3-4 years of experience in a Business Systems Analyst, People Analytics, or HRIS reporting role with hands-on Workday reporting configuration experience — including custom reports, BIRT, composite reports, and calculated fields.
• Hands-on experience with Workday People Analytics and/or BI Application such as Looker, Tableau is strongly preferred.
• Strong understanding of HR data domains — headcount, compensation, talent acquisition, performance, and absence — and how they connect across Workday modules.
• Experience working with Workday integrations and understanding how data flows between systems, including how upstream data quality affects downstream reporting.
• Excellent attention to detail and a low tolerance for data inaccuracy — you check your own work and build in validation as a habit not an afterthought.
• Strong stakeholder management skills — comfortable presenting data to senior leaders and translating business questions into reporting requirements.
• Self-starter with a continuous improvement mindset — you proactively identify reporting gaps and build solutions before they're asked for.
• Excellent written and communication skills.

The base wage range for this position based in our New York City Office is targeted at $136,500 to $165,000 per year.

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Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

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