Product Designer I

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

Our Product Designers are responsible for creating functional, visually appealing designs to address business needs and to delight users. They are passionate about creating exceptional, gratifying user experiences, advocating for the user-base, and constantly pushing to move the product-line forward. This particular role is focused on, but is not limited to, the company’s IT Operations modules.

• →Participate in and lead design initiatives for the company’s software modules, as well as other UX initiatives.
• →Work with Product Management to define and prioritize user stories and functional business requirements; assist in roadmap planning and in the company’s overall UX strategy.
• →Translate user stories into functional business requirements and simple, easy-to-use design concepts.
• →Work with Engineering and Product Management teams to define, analyze, and prototype software solutions.
• →Create and document storyboards and prototypes illustrating product features and business workflows, to communicate with multiple departments.
• →Provide elegant and simple design solutions that offer enhanced functionality while maintaining the integrity of the existing products.
• →Turn visions into concepts and translate those concepts into designs that illustrate simplicity, despite system / software complexity.
• →Identify opportunities to optimize the UX of the company’s products.
• →Deliver enjoyable User Experience visions, accurate UI specifications, and prototypes.

• 1-2 years of experience in User Experience / User Interface design; developing consumer-facing applications; developing web User Experience designs.
• Strong understanding of UX / UI Design principles, and an ingrained sense of what makes an effective, delightful user experience.
• Excellent communication and collaboration skills, creativity, and multi-tasking ability; Ability to receive constructive critique of work and use it to improve quality; Ability to be part of a team and handle multiple projects simultaneously.
• Strong persuasive communication skills, with the ability to “sell” product visions and concepts to peers up through Leadership.
• Ability to work in a fast-paced, highly collaborative environment, often under aggressive deadlines.
• Strong working knowledge of Figma.
• Experience working with AI design/vibe tools, like Lovable.
• Experience contributing to design systems / component libraries.
• A Bachelor’s Degree in Human Computer Interaction, Interaction Design, or related field is a plus.
• Knowledge of the MSP (technology Managed Service Provider) space is a (strong plus).

Location: Vancouver, BC

Compensation: CAD 100,000.00 - 125,000.00