PT Sale Associate II

Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 13,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong.

Job Posting:

Sales and Supervision:

• Follows direction of store management team to maximize store sales and achieve store sales goals.
• Supports an environment of productivity by leading customer engagement on the sales floor.
• Acts as manager on duty (MOD) when the only member of management in the store.

Brand Experience/Customer Service:

• Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as responding to and addressing all customer concerns quickly when acting as Manager on Duty.
• Embraces the brands by wearing the brands at work and having a passion for the Lee and Wrangler products.
• Greets each customer.
• Actively engages customers on the sales floor by asking open-ended questions.
• Assists customer in the fitting room.
• Suggest the best products for the customers’ needs.

Operations, Loss Prevention, and Safety:

• Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager.
• Delegates tasks to associates as needed to maintain operational excellence.
• Reacts quickly to all customers and associate injuries and partners with Store Manager and Human Resources.

Visual Merchandising:

• Ensures visual merchandising standards for the store are maintained.

Human Resource Management:

• Regularly communicates any associate concerns directly to the Store Manager.
• Supports the Open-Door Policy.

Store Culture:

• Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
• Continuously looks for ways to make the store sustainable and recognizes the impact the store has on the environment.
• Embraces the purpose, mission, and values of the company and is willing to make changes as directed by a member of management.

• Must be 18 years of age or older.
• 1+ years of retail experience preferred.
• Excellent communication and time-management skills.
• Proven ability to multi-task.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Ability to stand during scheduled shifts for up to 8 hours.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.

When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.