Enterprise Customer Success Manager
Quick Summary
About Keboola Keboola raised $32M (Central Europe’s largest Series A in 2023) to redefine how companies work with data.
Keboola raised $32M (Central Europe’s largest Series A in 2023) to redefine how companies work with data. Our platform delivers 10x results for customers - now we’re scaling globally and need a Customer Success Manager who thrives at the intersection of technology, data, and human impact.
Our mission is simple: empower every organization to use data effectively. We’re a global team of innovators who believe collaboration, trust, and experimentation drive success.
We’re looking for a proactive and strategic Enterprise Customer Success Manager to help our enterprise clients achieve measurable outcomes with Keboola. This isn’t a traditional account management role - it’s about driving transformation through data. You’ll guide customers to success, uncover opportunities for growth, and ensure every user sees real, tangible value in Keboola.
You’ll partner closely with technical, sales, and product teams to align client goals with our platform’s full potential.
Build and nurture trusted advisor relationships with customer stakeholders and executive sponsors.
Manage a portfolio of 15+ accounts - balancing high-touch engagement with scalable processes.
Collaborate with Technical Account Managers to drive adoption, usage, and successful deployment.
We value face-to-face teamwork - be ready for on-site customer meetings.
Identify upsell and cross-sell opportunities through consultative engagement.
Conduct account reviews and present recommendations that drive customer value and growth.
Serve as an internal advocate for customers - influencing product, support, and engineering priorities.
Contribute to internal process improvements within the Customer Success organization for scale and efficiency.
Oversee client contracts, renewals, and upsells.
Drive customer storytelling - turning success cases into powerful narratives for sales and marketing.
3+ years of experience in Customer Success, Account Management, or similar roles within B2B SaaS or data/tech companies.
Fluent in Czech and English, with excellent communication and presentation skills.
Strong technical aptitude - experience with data platforms, ETL/ELT, APIs, or analytics tools a plus.
Proven ability to manage multiple stakeholders, align business and technical needs, and deliver measurable outcomes.
Demonstrated project management skills - able to orchestrate resources, timelines, and client goals.
Strategic thinker with strong commercial acumen and a focus on driving mutual value.
Highly organized, proactive, and accountable - with a passion for continuous learning and process improvement.
Listing Details
- Posted
- March 27, 2026
- First seen
- March 27, 2026
- Last seen
- April 26, 2026
Posting Health
- Days active
- 30
- Repost count
- 0
- Trust Level
- 33%
- Scored at
- April 26, 2026
Signal breakdown
Please let Keboola know you found this job on Jobera.
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Enterprise Customer Success Manager