Senior Technical Product Manager, Secure Remote Access

Keeper Security is hiring a Senior Technical Product Manager, Secure Remote Access to join our Product team and help drive the strategy and growth of Keeper Connection Manager. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas. 

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help shape secure, credential-free remote access experiences for enterprises worldwide.

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

This role will define and drive the product strategy, roadmap and market direction for Keeper Connection Manager, Keeper’s secure remote access solution for privileged infrastructure. The ideal candidate brings direct experience in privileged access management, secure remote access, infrastructure access or a closely related cybersecurity market and understands how enterprises connect securely to servers, databases, applications and cloud environments.

This is a highly technical product role requiring close partnership with Engineering, Security, Solutions and customers on connection protocols, session workflows, infrastructure integrations and enterprise deployment requirements. The Senior Technical Product Manager will translate complex technical and market needs into secure, scalable and intuitive product capabilities that improve adoption, differentiation and customer value.

• →Own the product vision, strategy and roadmap for Keeper Connection Manager
• →Identify and prioritize product opportunities based on customer needs, market trends, competitive intelligence and business impact
• →Develop a deep understanding of secure remote access and privileged session workflows across IT, security, infrastructure and DevOps teams
• →Translate technical requirements into clear product specifications, user stories, acceptance criteria and execution plans
• →Partner closely with Engineering on connection protocols, session management, authentication flows, integrations, performance and platform architecture
• →Work with customers, Solutions Engineering and Support to understand deployment challenges, validate requirements and improve product adoption
• →Define and improve capabilities related to credential-free access, session brokering, session recording, policy enforcement, auditing and access controls
• →Shape the user and administrator experience across connection setup, configuration, deployment, troubleshooting and monitoring workflows
• →Evaluate competitive products and market developments across privileged remote access, PAM, zero-trust access and infrastructure security
• →Define and track product success metrics, including adoption, usage, reliability, session activity, customer impact and revenue contribution
• →Coordinate across Engineering, Security, Marketing, Sales, Solutions and Documentation to support successful launches and go-to-market execution
• →Use AI-enabled tools such as Claude, ChatGPT or similar platforms to improve product research, technical analysis, requirements development, documentation and day-to-day execution

• 5+ years of product management experience with technical, infrastructure-focused or cybersecurity products
• Direct experience working in privileged access management, secure remote access, infrastructure access, zero-trust access or a closely related cybersecurity market
• Strong understanding of remote access and privileged session concepts, including authentication, authorization, credential handling, session brokering and auditability
• Familiarity with remote access protocols such as SSH, RDP, VNC and TLS
• Strong technical fluency with networking, cloud infrastructure, APIs, authentication patterns and enterprise system integrations
• Ability to read technical documentation, understand implementation details and work effectively with engineers on architecture, requirements and tradeoffs
• Experience defining and delivering infrastructure-focused, security-sensitive or integration-heavy product capabilities
• Familiarity with enterprise deployment environments, including cloud, hybrid and on-premises infrastructure
• Strong customer discovery, market analysis and product prioritization skills
• Excellent written and verbal communication skills, with the ability to translate complex technical concepts for executive, customer and engineering audiences
• Experience working in Agile software development environments
• Ability and willingness to use AI-enabled tools such as Claude, ChatGPT or similar platforms to support research, technical analysis, documentation, prioritization and workflow efficiency
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business or a related field, or equivalent practical experience
• Due to this role’s involvement in GovCloud, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident

Preferred Qualifications

• Product management experience with a privileged access management, secure remote access or infrastructure security product
• Familiarity with products such as CyberArk, BeyondTrust, Delinea, Teleport, StrongDM, HashiCorp Boundary or similar platforms
• Experience with session management, session recording, remote access gateways or credential-free infrastructure access
• Familiarity with operating systems, networking, multi-threaded applications and secure communications
• Experience supporting connections to servers, databases, Kubernetes environments, cloud workloads or other enterprise infrastructure
• Hands-on experience writing code, scripts or technical prototypes in C, C++, Python, Java, JavaScript or similar languages
• Experience working with cloud-native, hybrid-cloud or multi-cloud environments
• Familiarity with zero-trust, least-privilege and just-in-time access principles
• Experience launching and growing technical SaaS, infrastructure or developer platform products
• Experience using AI-assisted product development or technical research workflows to accelerate discovery, analysis, documentation or prototyping

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com