Groups & Events Director

Republic of the Congo·Congo - BrazzavillePermanent - Full Timeexecutive

OtherDirector

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Quick Summary

Overview

SCOPE Leading and organizing an effective Group & Event Sales Team including recruitment, training, development and supervision in compliance with the Kempinski Standards. Monitoring,

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OtherDirector

SCOPE

Leading and organizing an effective Group & Event Sales Team including recruitment, training, development and supervision in compliance with the Kempinski Standards.

Monitoring, supervising and constantly improving the Service Quality of the Department/Hotel

Consolidation and advancement of the hotel’s market position in the Event & Group domain

Revenue maximization in Event & Group field to reach or surpass the predetermined budget

Comprehensive over-departmental communication to ensure highest possible guest satisfaction.

OVERALL OBJECTIVES

The job of Director of Groups & Events is executed satisfactorily when:

The Hotel achieves its Financial Objectives.
The Group and Events Sales team that the person is responsible for achieves their Revenue Objectives.
The person achieves their Personal Objectives.
The TTTT is carried out to the satisfaction of both the Director of Sales & Marketing and the Director of Groups and Events.

At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities. The Director of Groups & Events fulfils their role as a Talent Development Ambassador when:

They actively support and implement Talent Development initiatives as a part of their daily activities.
They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.
They support and initiate transfer, cross exposure and task force assignments for their team.
They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans.
They recruit and select potential talent according to current and future department, hotel and Kempinski’s needs including conducting interviews for positions in their department.