Digital Business Analyst

As a Keystone Solutions consultant, you will join the client?s Marketing & Communication directorate within the Customer Experience department as a Confirmed Business Analyst for digital systems, specifically the mobile application and the client?s website. You will transform business needs into concrete solutions, ensuring consistency and quality of functional analyses in close collaboration with business teams, IT, project teams, and suppliers.

This is a consultancy mission delivered by Keystone Solutions. You will operate on site at the client?s location and/or in a hybrid setup, working hand-in-hand with the client?s stakeholders while being fully supported by Keystone Solutions? community of experts, methods, and enablement programs.

• →Collect business needs via the strategic roadmap, business evolution requests, and functional monitoring.
• →Facilitate workshops with stakeholders.
• →Translate business needs into clear, actionable functional requirements.
• →Design functional mockups of screens (wireframes, etc.) and challenge the proposed UX/UI design.
• →Draft functional analyses or validate those proposed by suppliers.
• →Ensure the overall consistency of solutions (transverse vision of systems).
• →Collaborate with project teams and development teams for user story management, functional prioritization, and clarification of needs.
• →Contribute to sprint reviews and to the validation of developments.
• →Draft test plans by developing functional scenarios that ensure the quality of deployed solutions.
• →Guarantee the quality of functional documentation, organize the various documents and deliverables, and ensure their updates.

All responsibilities above will be performed as a Keystone Solutions consultant working closely with the client?s teams.

• Role: Confirmed Business Analyst; most recent experience: this year.
• Business Process Management ? Level: Confirmed; most recent experience: any time.
• Business Requirements ? Level: Confirmed; most recent experience: any time.
• Digital Project ? Level: Confirmed; most recent experience: any time.
• User Journey ? Level: Confirmed; most recent experience: any time.

• English: Active knowledge.
• French: Native.

• Primary client site: Avenue Gouverneur Bovesse, 96 - 5100 Namur. On-site presence and hybrid collaboration may be required according to project needs.

• Consultancy nature of work: Deliver on-site and hybrid engagements at client locations as a Keystone Solutions consultant, embedded with stakeholder teams while backed by Keystone?s proven delivery standards.
• Dynamic projects: Engage with diverse digital challenges across mobile and web initiatives, accelerating your exposure to varied industries, technologies, and ways of working.
• Turbo-charged learning and development: Benefit from continuous upskilling, coaching, and access to Keystone?s expert community, methodologies, and knowledge base to sharpen your BA, UX/UI challenge, and functional testing capabilities.
• Ambition skyrocketing within a consultancy framework: Build a strong career trajectory through successive client missions, increasing scope from feature ownership to end-to-end product streams and transverse solution coherence.

Being a K-Stone means bringing excellence, ownership, collaboration, and integrity to every client engagement. You will champion clear communication, pragmatic delivery, and measurable outcomes while elevating both the client?s experience and the product?s quality.

As a Confirmed Business Analyst in digital systems, you will apply your expertise across multiple client scenarios: translating strategy into functional roadmaps, challenging UX/UI to drive usability, ensuring transverse consistency across platforms, and securing quality through rigorous analysis and test design?always under Keystone?s consultancy model and best practices.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.