Operations Officer Consultant

Belgium·Brusselsmid

OtherOperations Officer

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Quick Summary

Key Responsibilities

Understand and apply the full Know Your Customer (KYC) process, including cross-border aspects, based on legal and international

Technical Tools

OtherOperations Officer

This is a consultancy mission at a client site, where you will represent Keystone Solutions as an Operations Officer within the Client Service Center. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and our values to every engagement.

Responsibilities

~1 min read

→Understand and apply the full Know Your Customer (KYC) process, including cross-border aspects, based on legal and international requirements and processes.
→Manage a portfolio of KYC files for corporate banking clients with a turnover exceeding 7.5 million EUR, focusing on the recertification and updating of KYC information.
→Analyze the type of information and documents required from clients.
→Contact clients and follow up to ensure timely receipt of requested information.
→Ensure file completeness and encode information in the relevant systems.
→Collaborate with client relationship managers and/or compliance departments to discuss potential issues and find solutions.
→Communicate progress and potential difficulties with the team manager.
→Communicate with clients in French, Dutch, or English.

Requirements

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Bachelor or Master degree in a relevant field (economics, law, business management).
Experience in KYC processes and tasks with corporate clients is a strong plus.
Good expertise in MS Office and familiarity with various IT tools.
Strong written and spoken communication skills in Dutch and French; profound knowledge of English.
Strong communicator, diplomatic, and customer-oriented.
Able to work independently, stress resistant, flexible, and a problem-solver.
Accuracy, precision, and quality-minded with a pro-active attitude.
Very sociable, not too introverted, and able to work collaboratively with customer relationship managers.
Strong interest in finance and banking products, experience in the banking KYC domain, and commercial experience are preferable.

Expectation: 50% on site and 50% homeworking.

What We Offer

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✓Consultancy Nature: Embrace your role as a consultant, working on-site and representing Keystone Solutions in dynamic client environments.

✓Dynamic Projects: Experience a wide variety of challenges and projects across different client settings, ensuring no two days are the same.

✓Turbo-Charged Learning: Accelerate your professional development and broaden your expertise through exposure to diverse assignments and continuous learning opportunities.

✓Skyrocketing Ambition: Grow your career within a framework that values ambition and supports your upward trajectory.

✓K-Stone Values: As a K-Stone, you bring our core values—integrity, excellence, and collaboration—to every client engagement.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.