Spontaneous application Community Manager (Video Games) - Worldwide - Remote

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Quick Summary

Overview

Please note the applications are open to candidates worldwide and is not limited to just South America residents. Feel more than free to apply regardless of location as those are a 100% remote,

Technical Tools

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Responsibilities

~1 min read

→Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
→Responding to comments and player queries in a timely manner.
→Creating engaging content for social media.
→Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
→Assisting the developer by collating and reporting on player feedback.
→Helping foster and maintain a safe and welcoming environment for a game community.
→Moderating discussions and comments following set community guidelines.
→Proactively suggesting new ways to grow and care for your community.
→Creating and updating corresponding documentation and as needed.

Requirements

~1 min read

Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
Excellent written and verbal communication skills in English.
Bilingualism (particularly English with French, Spanish or German) is a plus.
Passionate about video games and social media.
Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook...)
Expertise with social listening and social management best practices.
Experience managing or moderating a thriving gaming community.
Higher education in marketing, business administration, communication, adult education, or related fields.

What We Offer

~2 min read

As a remote role, we offer flexibility and a nice work-life balance.

Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.

We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.

Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.

Good luck and we look forward to meeting you!

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Europe, Americas, United Kingdom, Ireland, United States

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: Remote