Recruiter, Operations

We are accepting applications for this position until May 7th to ensure a thorough and fair review process for all candidates. From now until the deadline, our team will begin reviewing applications and contacting those selected to move forward. If you're interested in joining us, please submit your application before the deadline to be considered in the initial round!

• →

  Own full-cycle recruiting for high-volume roles across Sales, Customer Support, and Training

• →

  Build and execute creative sourcing strategies to attract and engage top Operations talent, including passive candidates

• →

  Partner with hiring managers and stakeholders to define hiring needs and develop effective, role-specific recruiting strategies

• →

  Manage and communicate pipeline health, progress, and insights to stakeholders and senior leadership

• →

  Design and maintain fair, efficient, and high-quality hiring processes that deliver strong candidate experiences

• →

  Develop and nurture proactive talent pipelines to support future hiring needs

• →

  Drive the offer process end-to-end, including pre-closing, offer negotiation, and closing candidates

• →

  Contribute to employer branding initiatives and recruiting-related projects that improve how we attract and hire talent

• 2+ years of full-cycle recruiting experience in a high-growth environment, either in-house or agency

• Proven ability to source, engage, and convert passive candidates across high-volume roles

• Experience partnering consultatively with hiring managers and balancing service with delivery

• Strong communication skills with the ability to adapt messaging across technical and non-technical audiences

• Ability to manage multiple priorities with strong attention to detail and follow-through in a fast-paced environment

• Experience using applicant tracking systems or HRIS tools to manage recruiting workflows

• Forward-thinking mindset and experience using AI tools to sharpen processes, move faster, or free up time for the work that actually requires a human touch

• High emotional intelligence and the ability to build trust with candidates and stakeholders

• Experience in a growth-stage startup environment

• Proven track record in high-volume recruiting within the Insurance or Mortgage industries.

• Familiarity with Ashby ATS, LinkedIn Recruiter, Indeed, Brighthire, and other AI enablement tools

• Experience with Slack and Google Workspace

We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date.

• A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance

• Access to mental health support and confidential counseling resources

• Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays

• Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents

• Career mobility and internal growth opportunities across the organization

• Professional development budgets for certifications, conferences, and learning available, subject to management approval

We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers.

Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork.

Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths.

Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers.

Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage.

Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company.

We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration.

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered.

State locations and specifics are subject to change as our hiring requirements shift.

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com