Knowbe4
Knowbe420d ago

Director of Account Executives (SMB) (Position located in DC)

SalesOtherAccount ExecutiveAccount Executives
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Quick Summary

Requirements Summary

Prior 1+ years in sales management experience and 3+ years in closing sales role in IT, SaaS,

Technical Tools
SalesOtherAccount ExecutiveAccount Executives

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

The Director of Account Executives (SMB) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.

Responsibilities

~1 min read
  • Manage and coach a team of 12-15 Account Executives to develop a strong team of world class sales professionals
  • Monitor the statistics for the Account Executives within the assigned territory
  • Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
  • Support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
  • Maintain accurate reporting and pipeline management
  • Prioritize the workload and direct the activities of Account Executives
  • Utilize data analytics and reporting tools to monitor key performance indicators (KPIs) and/or identify areas of improvement and provide actionable coaching and training to improve performance and productionDrive adoption of AI-powered sales technologies and platforms to optimize sales team productivity and insight-driven decision making
  • Champion innovation in sales methodologies by identifying opportunities to streamline workflows and automate repetitive sales tasks using technology
  • Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
  • Handle day to day needs of the sales team they manage

Requirements

~1 min read
  • Prior 1+ years in sales management experience and 3+ years in closing sales role in IT, SaaS, or cybersecurity
  • Associate's or Bachelor's degree in a relevant field strongly preferred
  • Experience using advanced sales tools such as SalesLoft, Gong, Marketo, ZoomInfo, & Salesforce or others that leverage AI, automation, and machine learning
  • Proficient understanding of compliance frameworks (SOC 2, HIPAA, etc)
  • Leadership skills required, including the ability to provide dynamic coaching and strong mentorship, and building and maintaining a high-impact, mission-driven team through an environment of trust and collaboration
  • Proven track record of sales success in similar SaaS environment, including mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
  • Strong verbal and written communications

What We Offer

~1 min read
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.

Location & Eligibility

Where is the job
Arlington, United States
On-site at the office
Who can apply
Open to applicants worldwide
Listed under
United States

Listing Details

Posted
April 15, 2026
First seen
April 15, 2026
Last seen
May 5, 2026

Posting Health

Days active
20
Repost count
0
Trust Level
36%
Scored at
May 5, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Knowbe4
Knowbe4
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KnowBe4 empowers employees at organizations worldwide to make smarter security decisions every day.

Employees
3k+
Founded
2010
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Knowbe4Director of Account Executives (SMB) (Position located in DC)