Koalafi
Koalafi1mo ago

Head of Collections and Recoveries

RichmondRemoteexecutive
OtherManagementHeadIdentity and Access Management Engineer
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Quick Summary

Overview

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.

Key Responsibilities

Strategic Leadership: Develop, implement and optimize a comprehensive collections and recoveries strategy aligned with the company’s overall business objectives.

Requirements Summary

Advanced degree (MBA or MS). Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership.

Technical Tools
snowflakesql

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we’re transforming the financing experience and joining our team?

Responsibilities

~1 min read

The Head of Collections and Recoveries is a highly analytical business leader responsible for overseeing and optimizing all aspects of the company’s collections and recoveries functions. This individual contributor role will develop and deliver the strategy and roadmap, collaborating across internal teams and external partners to execute and optimize our loss mitigation efforts. The ideal candidate will have deep collections and recoveries expertise, very strong analytical and problem solving skills, cross-functional leadership skills, and a deep understanding of consumer finance regulations. 

Responsibilities

~1 min read

At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement 
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs
  • We focus on what’s most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, “How can this be better?”
  • We move fast together

Location & Eligibility

Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location
Listed under
Worldwide

Listing Details

Posted
March 18, 2026
First seen
April 3, 2026
Last seen
May 6, 2026

Posting Health

Days active
33
Repost count
0
Trust Level
38%
Scored at
May 6, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Koalafi
Koalafi
greenhouse

Koalafi offers flexible payment plans and credit-building opportunities for the 121 million non-prime U.

Employees
350
Founded
2014
View company profile
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KoalafiHead of Collections and Recoveries