Installation Engineer - Marrakech/Casablanca/Rabat

Morocco·Casablancamid

Other

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Overview

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

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Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.

About the Role

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We are looking for a proactive and experienced Installation Engineer to lead installation activities on-site, ensuring the highest standards of safety, quality, and productivity. This role is critical in delivering successful projects, maintaining strong customer relationships, and driving continuous improvement across installation operations.

Responsibilities

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Take full accountability for safety, quality, and productivity during installation and handovers.
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Ensure compliance with KONE installation methods, tools, and safety standards, including risk assessments where required.
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Plan, organize, and manage installation activities, logistics, materials, and site resources.
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Monitor and manage installation progress, costs, schedules, and risks, ensuring alignment with project plans (S-plan milestones).
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Conduct site audits, inspections, and quality checks, resolving non-conformities in collaboration with stakeholders.
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Lead final testing, ensure closure of all defects, and deliver a successful handover to maintenance.
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Manage installation documentation, reporting, time approvals, and environmental compliance (waste and hazardous materials).
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Act as the primary on-site contact for customers, ensuring clear and proactive communication.
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Deliver a professional installation experience, ensuring customer satisfaction through safety, quality, and timely execution.
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Lead and support installation teams, including KONE employees and subcontractors.
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Ensure all site personnel are trained, certified, and competent.
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Promote a strong safety culture, team motivation, and wellbeing.
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Manage performance, identify training needs, and support team development.
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Build and maintain professional relationships with subcontractors, ensuring delivery commitments are met.
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Support project teams in cost control, variation sales, and change order management.
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Assist in verifying payment milestones and contract compliance.
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Drive LEAN practices and continuous improvement initiatives on-site.

Identify inefficiencies, reduce waste, and improve workflows through team collaboration.

Coach and empower teams to enhance performance and adopt best practices.

Requirements

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Qualification in Mechanical or Electrical Engineering.
Elevator & Escalator industry experience is a must.
Project Management Professional (PMP) qualification is desirable.
Minimum 2 years’ experience in project management, including managing subcontractors.
Ability to comply with the Project Management Office, focusing on project scope, schedule, and budget, delivering within defined contractual requirements and objectives.
Proficiency in CRM tools, MS Office, and project management tools.
Effective stakeholder management through the project management process.
Effective leader and coach with the ability to motivate a successful installation team.
Highly motivated, goal-oriented, diligent, organized self-starter with a strong orientation toward customer service.
Ability to work collaboratively as a team and promote a harmonious environment.
Passion for mechanical and electrical vocations, with a proven track record and strong customer focus.