Senior Client Data & Analytics Lead

United StatesFull-timesenior

Data ScienceOtherData & Analytics

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Quick Summary

Overview

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system.

Key Responsibilities

You’ll work directly with Kraken clients to help them develop a modern, transformative data and analytics practice as part of their broader Kraken transformation.

Technical Tools

sqlagiledata-analysisroadmap-planning

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

We’re looking for an influential data and analytics leader who’s excited to work directly with clients — coaching them to get high business value from Kraken’s data and develop a transformative data organization.

You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have, but not required.)

You’ll work directly with Kraken clients to help them develop a modern, transformative data and analytics practice as part of their broader Kraken transformation. You’ll:

Guide them as they build critical reporting & analytics on Kraken data
Coach client teams on “what good looks like” in analytics practices — including roles, tools, and processes.
Occasionally get hands-on with sample SQL or BI to help unblock or demonstrate.
Translate client needs into clear input for Kraken product and engineering

This is a hybrid role: part coach, part practitioner, part translator — helping clients both adopt Kraken data smoothly and build a lasting data operating model to power their transformation. This is perfect for someone with strong data leadership chops who wants more client face-time and a high-impact role.

This hire will also play a pivotal, strategic role in helping build Kraken’s client-facing data practice, establishing vision, playbook, and best practice advice.

Guide clients in building critical data outputs on top of Kraken data, through working sessions, trainings, and occasional SQL/BI examples.

Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process.

Help clients define reporting & analytics outcomes and identify key Kraken product roadmap elements needed to enable those client outcomes

Train Kraken’s broader client delivery team on how to ask effective data questions and leverage data to drive business impact.

5-8+ years of experience in data analytics, business intelligence or related field (e.g., analytics manager or director, data consultant, lead data analyst, analytics engineer)

Familiarity with SQL and modern BI tools – enough to recognize and speak to what “good” looks like & construct examples

Excellent communications, collaboration and presentation skills

Experience building or influencing data culture

Strong grasp of modern data practices (team, tools, ways of working)

Experience working in an agile, product-led context

Excitement for a fast-paced, high-autonomy, fun environment

Strong influencing skills and ability to challenge traditional ways of thinking

Great medical, dental, and vision insurance options including FSAs.

Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.

401(k) plan with employer match.

Parental leave. Biological, adoptive and foster parents are all eligible.

Pre-tax commuter benefits.

Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.

Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.

Modern office or co-working spaces depending on location.

We're hiring at both the senior and mid levels. The salary range in NYC ranges on average from $140,000-$240,000 depending on level, relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process.