Lalamove20d ago

New

MXN 90000–110000/yr

Driver Operations Manager (Experience in Ride hailing/Last mile)

Mexico·Mexico CityFull-time (Presencial)mid

OperationsOperations ManagerDriver

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Quick Summary

Overview

We're looking for a Driver Growth & Operations Manager (Las mile) who is obsessed with scaling, solving complex problems, and building high-impact operations.

Technical Tools

OperationsOperations ManagerDriver

We're looking for a Driver Growth & Operations Manager (Las mile) who is obsessed with scaling, solving complex problems, and building high-impact operations.

You'll own the strategy behind how thousands of drivers join, engage, and stay on our platform—working at the intersection of Growth, Operations, Data, Product, and Leadership, while partnering directly with regional teams in Hong Kong to shape the future of our marketplace.

Define and execute Mexico's Driver Growth & Retention strategy.

Lead a high-performing Driver Operations team, turning data into actions that move key business metrics.

Build acquisition programs that attract the best drivers and create an outstanding onboarding experience.

Design initiatives that improve driver engagement, loyalty, and overall experience.

Collaborate with Sales to create tailored operational solutions for strategic corporate clients.

You're probably a great fit if you...

Have experience in ride hailing, last mile

Love solving ambiguous, high-impact business challenges.

Think with data and act with speed.

Know how to inspire and develop high-performing teams.

Enjoy building processes from scratch and continuously improving them.

Thrive in fast-paced, ever-changing environments where execution matters.

5+ years of experience leading Operations teams focused on Supply and Retention within the ride-hailing, last-mile delivery, and startup industries.

Strong experience with: Supply Operations (drivers/couriers), Marketplace balance (supply-demand).
and Operational KPIs (Fulfillment, Completion Rate, Acceptance Rate, Cancellation Rate, ETA, Utilization).

Experience in logistics, mobility, e-commerce, or marketplace businesses is a big plus.

Strong analytical mindset with advanced Excel skills.

Proven people leadership experience.

Fluent English (B2-C1)

If you're excited about scaling a marketplace, influencing business strategy, and creating real impact in one of the fastest-growing logistics platforms, we'd love to meet you.

5573 62 3807 claudia.sanchez@lalamove.com

Location & Eligibility

Where is the job

Mexico City, Mexico

On-site at the office

Who can apply

Listing Details

Posted: August 3, 2026
First seen: August 3, 2026
Last seen: August 23, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 77%
Scored at: August 3, 2026

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Lalamove

lever

Lalamove is a leading on-demand delivery technology company that connects users with drivers in multiple countries, enabling fast and efficient delivery services.

Employees

3k+

Founded

2013

Domain

lalamove.com

Jobs

View 232 jobs

View company profile

Salary

MXN 90000–110000

per year