Lead Patient Care Coordinator

As a Lead Patient Care Coordinator (Lead PCC), you’ll drive sales performance, mentor a team of high-performing consultants, and deliver an exceptional luxury client experience.

This role is perfect for sales professionals who have mastered consultative selling and are ready to step into leadership — coaching others, refining sales strategy, and helping clients achieve transformative results.

• →Lead by example in high-ticket aesthetic sales, conducting expert in-person consultations
• →Coach and develop Patient Care Coordinators (PCCs) to strengthen sales performance, conversion rates, and service standards
• →Partner with the Location Director to set clinic goals and optimize sales strategies
• →Educate clients on LaserAway’s full suite of services, including laser, body contouring, and injectables
• →Identify upsell and cross-sell opportunities that enhance results and revenue
• →Oversee front desk operations and maintain an elevated clinic environment aligned with LaserAway’s brand standards
• →Support behind-the-scenes operations, ensuring smooth clinic flow and premium client experiences

• 4+ years of experience in consultative or luxury sales, with a track record of exceeding goals
• Strong leadership and coaching skills with experience guiding team performance
• Passionate about aesthetics, customer experience, and personal development
• Polished communicator who thrives in a fast-paced, high-energy environment
• Weekend and evening availability required

Join LaserAway — where luxury meets leadership and confidence is the result.
Apply today and lead a team that empowers transformation through every consultation.

LaserAway is an Equal Opportunity Employer. We’re committed to creating an inclusive workplace and will provide reasonable accommodations as required by law.

Benefits Summary:

LaserAway provides competitive compensation packages and a comprehensive range of benefits, including Medical, Dental, Vision, Disability and Life Insurance, a 401(k) plan with a company match, and additional ancillary benefits. We also offer Paid Time Off (PTO) in compliance with state and federal requirements, ensuring our employees are supported both professionally and personally. LaserAway also provides incentive compensation, including potential bonuses and commissions, depending on role and performance.

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