Lcbcchurch3mo ago

Hazleton Guest Experience Director

United States·Hazleton - Hazle TownshipPart-timeexecutive

OtherDirector

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Overview

Reports to: Hazleton Campus Pastor Hours Commitment: Part-time (25 hours/week) with regular weekend responsibilities. Objective: To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more and more people…

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OtherDirector

Reports to: Hazleton Campus Pastor

Hours Commitment: Part-time (25 hours/week) with regular weekend responsibilities.

Objective: To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more and more people to Jesus and help them fully follow him.

Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday habits and practices.

Support LCBC’s mission to introduce people to Jesus and together fully follow him, along with our ministry philosophy, priorities, and beliefs.

Be a leader who is:

Focused: Work hard with urgency and intensity

Collaborative: Bring others into your work, give and ask for feedback

Growth-minded: Plan for growth and be ready for when God wants to move by pursuing personal, spiritual, and professional development

Lead the way in LCBC’s values: We run after the one, we pursue excellence, we prioritize relationships, we deploy people for impact, and we are real and relatable.

Be an LCBC Partner, or willing to become one within 60 days of employment. Regularly attend and participate at LCBC prior to and/or upon employment.

Sets the pace for a world-class level of hospitality and customer service locally.

Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.

Create excellent, inviting and warm environments.

Vision cast constantly.

Assist with location specific responsibilities as designated by the Hazleton Campus Pastor.

Administrative duties as assigned.

Lead and give oversight to the following areas:

Attendee Onboarding Process

Guest Experience Volunteer Teams:

Greeters, Host teams, Parking, Communion, Programs, Cleaning teams, etc.

Office and Administration team

Special Events Teams

Cafe/Retail

Strong people and conflict resolution skills.

Strong oral and written communication skills.

Strong organizational and time management skills.

Strong computer skills with the ability to learn appropriate software skills.

Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.

Hours/week include Weekend Gatherings.

Be a part of the local team and necessary meetings.

Attend Central Meetings, Guest Experience meetings, LCBC U days and others as scheduled.

Annual counseling benefit

Flexible schedules

Casual dress

Quarterly professional and spiritual development days

Intentional investment in personal and professional development

Evaluation:

The Hazleton Guest Experience Director will meet regularly with the Hazleton Campus Pastor for planning, goal-setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed three times throughout the year.