QA Lead (Talent Pool Building)

We're looking for a highly skilled and experienced Quality Assurance Lead to join our team. In this external client-facing role, you'll manage a small team of dedicated QA testers, overseeing all day-to-day test management activities, including planning, resource allocation, and crucial customer/UAT support. You'll be instrumental in ensuring the delivery of high-quality software solutions, leveraging your strong technical expertise in both automation and manual testing across diverse project methodologies, including Waterfall and Agile environments.

• →Leads day to day testing efforts for Internal testing
• →Provides guidance and support to team members
• →Provides testing estimates & dependencies required for test execution
• →Performs resource allocation for testing activities
• →Creates detailed test plans for testing projects, including function, end-to-end, back-end/API testing
• →Reviews product requirements (internal & customer) 
• →Supports External UAT cycles ; defines the process & tools. triages UAT defects and performs root cause analysis for escaped defects.
• →Collaborate with engineers and product team to understand project scope & requirements 
• →Reviews test cases for accuracy/coverageExpand & enhance test testing process; trains and mentors testers
• →Monitors testing progress & results; raises risks/escalations to Project & Engineering managers
• →Performs defect root cause analysis on escaped defects (Customer UAT & Production)
• →Works closely with External Customers to understand project scope, identifies testing dependencies and performs 
• →Identifies areas for continuous/process improvements with  focus and emphasis on improving testing quality and reducing defect leakage
• →Provides input towards test automation approach
• →Conducts test plan review & Customer UAT hand-off
• →Work closely with the Engineering team; track development progress and identify risks and issues related to quality deliverables.
• →Participates in Engineering / scrum ceremonies.
• →Creates execution & defect dashboard reports.
• →Security-related responsibilities: 
  • →Compliance with Information Security Policies
  • →Compliance with League’s secure coding practice
  • →Responsibility and accountability for executing League's policies and procedures
  • →Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violation

• A Bachelor's degree in Computer Science, Engineering, or a related field.
• Progressive experience in Quality Assurance, with at least 3+ years in a dedicated Test Lead or similar leadership role.
• Expertise in both manual testing, including functional, integration, end-to-end (E2E), and regression testing.
• Proven hands-on experience in test automation, including running tests and analyzing results.
• Demonstrated ability to thrive and deliver in fast-paced, dynamic environments.
• Extensive experience working in external client-facing roles, with excellent communication and collaboration skills.
• Deep understanding and practical experience with both Waterfall and Agile delivery methodologies.
• Strong analytical skills with the ability to translate complex business requirements into comprehensive test scenarios, including both positive and negative testing.
• Experience with testing mobile applications 

We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.