Patient Educator

Patient Educator - Job Overview

Schedule: Monday-Friday (8AM-4:30PM or 8:30am-5PM)

Join our family as a Patient Educator and help people transform health information into meaningful, lasting action. As an integrated member of the clinic and care team, you will meet patients where they are and support them with compassion, encouragement, and practical tools for healthier lives.

Through health education, disease self-management, goal-setting, motivational interviewing, point-of-care testing, and care navigation, you will help patients build confidence and make progress toward their personal health goals. Your work will connect patients to essential Legacy services while strengthening prevention, wellness, and community healthcare.

This is an opportunity to bring your passion for education and relationship-building to a role with a meaningful impact. You will also contribute to new health education programming shaped by patient, clinic, and community needs. The position may be partially or fully funded by grant(s).

• Help patients prevent illness, manage health conditions, and feel more confident making healthy changes.
• Provide individualized, group, and co-visit education that responds to behavioral, social, and medical needs.
• Help patients navigate the community healthcare system and connect with Legacy services.
• Build meaningful relationships across an interdisciplinary clinic and care team.
• Contribute to health education curricula, teaching tools, and programs that reflect the needs of patients and the broader community.

• Play an important role in the healthcare ecosystem by connecting education, prevention, testing, care navigation, and patient empowerment.
• Collaborate with colleagues and internal and external stakeholders to support stronger patient outcomes.
• Grow your skills through trainings, workshops, program development, and cross-clinic collaboration.
• Find personal fulfillment in work that supports healthier individuals, families, and communities.

• →Implement health education programming in one-on-one, co-visit, and group settings to increase the knowledge and self-efficacy of patients to prevent illness, manage health conditions, and improve overall wellness.
• →Deliver education on core topics determined by clinic assignment; topics may change based on patient and clinic needs.
• →Assist patients to set goals related to their health based on assessments of patient needs, including behavioral, social, and medical needs, readiness for health behavior change, and desired outcomes.
• →Conduct point-of-care testing, such as blood glucose, HIV testing, and pregnancy testing, as well as health screenings and risk assessments.
• →Guide patients in navigating the system of care in order to achieve health goals and access Legacy services.
• →Document all patient services in the electronic health record and other data systems as required.
• →Serve as a member of an interdisciplinary clinic and care team while promoting effective working relationships with internal and external stakeholders.
• →Identify, develop, and maintain presentations, handouts, equipment, models, teaching tools, and other instructional materials that effectively convey information to patients and community members.
• →Participate in the design and testing/evaluation of new health education curricula and teaching materials to support patient, clinic, and community needs.
• →Meet assigned performance metrics, including those related to grant/contract requirements, if applicable.
• →Participate in clinic, team, departmental, and agency meetings, trainings, and workshops as directed, including travel to different Legacy clinics.
• →Take on other duties as assigned, contributing as a supportive and engaged member of the team.

• High School Diploma or equivalent

• 3 - 5 years of relevant experience

• Bachelor’s Degree in a related field with a minimum of 1 year of relevant experience preferred.

• Experience providing direct education to clients of diverse cultures and backgrounds in one-on-one and/or group settings.
• Experience in a healthcare setting.
• Experience with computers and computer programs.
• Ability to provide point-of-care testing within 3 months if/as required per site assignment.
• Ability to become phlebotomy trained within 3 months of hire if/as required per site assignment.
• Ability to demonstrate core competencies within 3 months of hire.

• Bilingual English/Spanish.
• Experience working in an electronic health record system.
• Experience working with people living with or at-risk for HIV.
• Experience working with sexual minorities and gender non-binary persons.
• Experience providing education about pregnancy and/or the post-partum period.
• Experience working with people who have chronic health conditions.

Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.