Patient Educator - Float

Patient Educator - Float (Job Overview)

Schedule: Monday-Friday (8AM-4:30PM or 8:30AM-5PM)

As a Patient Educator - Float, you’ll have the opportunity to build meaningful connections with patients and help transform health information into practical, achievable action. Through education, disease self-management, goal-setting, motivational interviewing, and other proven techniques, you’ll encourage patients as they work toward greater wellness, disease prevention, and improved health outcomes.

You’ll be an integrated member of the clinic and care team, bringing compassion, knowledge, and a commitment to meeting people where they are. By providing tailored education, point-of-care testing, and guidance through Legacy services, you’ll help make community healthcare more accessible, understandable, and empowering.

• Provide personalized health education that helps patients build knowledge, confidence, and self-efficacy.
• Support patients as they set and reach goals connected to behavioral, social, and medical needs.
• Conduct point-of-care testing, health screenings, and risk assessments as required by the clinic assignment.
• Help patients access and navigate Legacy services and the broader system of care.
• Join a collaborative interdisciplinary clinic and care team working alongside internal and external partners.
• Contribute to health education programming and materials shaped by patient, clinic, and community needs.
• Grow your impact through participation in new curriculum design, testing, and evaluation.
• Support meaningful, measurable outcomes, including grant or contract requirements when applicable.

Position may be partially or fully funded by grant(s).

• →Implement health education programming in one-on-one, co-visit, and group settings to increase patients’ knowledge and self-efficacy in preventing illness, managing health conditions, and improving overall wellness.
• →Deliver education on core topics determined by the clinic assignment, recognizing that topics may change based on patient and community needs.
• →Assist patients in setting health-related goals based on assessments of behavioral, social, and medical needs, readiness for health behavior change, and desired outcomes.
• →Conduct point-of-care testing, such as blood glucose, HIV testing, and pregnancy testing, along with health screenings and risk assessments.
• →Guide patients in navigating the system of care to help them achieve their health goals.
• →Document all patient services in the electronic health record and other required data systems.
• →Serve as a member of an interdisciplinary clinic and care team while promoting effective working relationships with internal and external stakeholders.
• →Identify, develop, and maintain presentations, handouts, equipment, models, teaching tools, and other instructional materials that effectively convey information to patients and community members.
• →Participate in the design and testing/evaluation of new health education curricula and teaching materials that support patient, clinic, and community needs.
• →Meet assigned performance metrics, including those related to grant/contract requirements, if applicable.
• →Participate in clinic, team, departmental, and agency meetings, trainings, and workshops as directed.
• →Travel to different Legacy clinics as directed.
• →Perform other duties as assigned.

• High School Diploma or equivalent

• 3 - 5 years of relevant experience

• Bachelor’s Degree in a related field with a minimum of 1 year of relevant experience preferred.

• Experience providing direct education to clients of diverse cultures and backgrounds in one-on-one and/or group settings.
• Experience in a healthcare setting.
• Experience with computers and computer programs.
• Ability to provide point-of-care testing within 3 months if/as required per site assignment.
• Ability to become phlebotomy trained within 3 months of hire if/as required per site assignment.
• Ability to demonstrate core competencies within 3 months of hire.
• Bilingual English/Spanish

• Experience working in an electronic health record system.
• Experience working with people living with or at-risk for HIV.
• Experience working with sexual minorities and gender non-binary persons.
• Experience providing education about pregnancy and/or the post-partum period.
• Experience working with people who have chronic health conditions.

Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.