Senior Assistant

‘The role is a 12-month fixed term assignment’

As our Senior Assistant, you'll help deliver a high-performing, customer-oriented Accounts Receivable service that supports the LEGO® Group's business operations. You'll manage collections activities across assigned countries within the EMEA region, support accurate and timely transaction processing, and work closely with customers and stakeholders to resolve payment and account issues.

• Delivered 1-2 years of professional experience in a finance-related role or a position with transferable capabilities.
• Managed debt collection and follow-up activities for customer accounts.
• Used Microsoft Office at an experienced level to support daily business activities and reporting.
• Produced accurate financial transactions, reconciliations, and account analyses.
• Communicated effectively in English at an advanced level as well as an additional European language

• Worked with SAP in a finance or collections environment.
• Gained experience in other business functions that support financial operations.
• Contributed within highly collaborative working environments.

• Manage debt collection activities across assigned EMEA markets.
• Follow up on overdue balances and support collection activities.
• Resolve customer disputes and payment issues through direct engagement.
• Release orders in line with policies and credit limit utilisation requirements.
• Prepare ageing reports, statements of account, and customer reconciliations.
• Support credit-risk activities and help improve DSO and overdue performance.
• Escalate operational issues and contribute ideas for process improvement.

If you've worked in a role where you've managed collections activities, reconciled accounts, and engaged directly with customers to resolve payment challenges, you'll feel at home here. What matters most is accuracy, strong organisation, and the ability to manage multiple priorities while maintaining high service standards.

You'll join the Accounts Receivable department, a team focused on delivering consistent, high-quality, customer-oriented services that create value across the LEGO Group. We're building a sustainable, high-performing function where collaboration, quality, process excellence, fun, and a positive working environment are important. You'll work with colleagues who take ownership, embrace change, learn quickly, and continuously look for ways to improve how work gets done.

Success in this role means maintaining strong collections performance, helping assigned business units meet ageing and bad debt targets, and building trusted relationships with customers and stakeholders. You'll work closely with internal teams and external customers to keep processes running smoothly while identifying opportunities to improve efficiency and service delivery

#EL - LI1

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Here is what you can expect: