Lendbuzz2mo ago

USD 24.9–26.44/yr

Insurance Claims Associate

United States·BostonFull-Timemid

OtherAssociate

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Quick Summary

Overview

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit.

Technical Tools

customer-support

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

As an Insurance Claims Associate, you will play a pivotal role in working towards maximizing the financial recoveries for Lendbuzz. You will ensure that our clients receive the support and assistance they need to navigate auto insurance claims effectively. You will also ensure that Insurance companies pay us and our customers promptly and accurately. This role will require cross functional collaboration with various internal and external stakeholders. Your attention to detail, strong communication skills, and commitment to customer satisfaction will contribute to our continued success.

Assist clients in the initiation of auto insurance claims, providing guidance and support through the initial reporting process

Follow up with insurance companies to check on status of claims and troubleshoot any hold ups / blockers in their processing

Gather and review all necessary documentation related to insurance claims, including accident reports, policy details, and other relevant information

Verify the accuracy and completeness of claims, ensuring they meet company and industry standards

Serve as a primary point of contact for clients, insurance providers, and third parties involved in the claims process. Maintain clear and timely communication to keep all stakeholders informed

Work with insurance providers to process claims efficiently and accurately, following up on any outstanding issues or discrepancies

Provide exceptional customer support to clients, addressing their questions and concerns while ensuring a seamless claims experience

Maintain detailed and organized records of claims, correspondence, and associated documentation

Assist in the resolution of claims issues, including coverage disputes, repair estimates, and settlements

Identify opportunities to enhance our claims process and provide feedback for process improvement

Handle special projects as designated by management

Bachelor's degree or equivalent experience in a relevant field preferred

1+ years of experience in the insurance industry preferred

Previous experience in auto insurance claims or a related field is preferred

Proficiency in English is required, ability to also speak Spanish and/or Portuguese is preferred

Strong interpersonal and communication skills

Detail-oriented with excellent organizational abilities

Customer service focussed with a commitment to delivering a positive experience

Ability to work independently and as part of a team

Adept at problem-solving and conflict resolution

Adherence to ethical and professional standards in the insurance industry

Location & Eligibility

Where is the job

Boston, United States

Hybrid — some on-site time required

Who can apply

Listed under

United States

Listing Details

Posted: March 6, 2026
First seen: March 26, 2026
Last seen: May 11, 2026

Posting Health

Days active: 45
Repost count: 0
Trust Level: 44%
Scored at: May 11, 2026

Signal breakdown

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Lendbuzz

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Lendbuzz is an AI-powered auto finance platform that provides car loans to individuals with limited or no U.S. credit history, using machine learning algorithms to assess creditworthiness.

Employees

350

Founded

2015

Domain

lendbuzz.com

Jobs

View 67 jobs

View company profile

Salary

USD 24.9–26.44

per year