levergate-recruitment-agency~22d ago

RETENTION AGENTS (PT) [CYPRUS]

Cyprus·Limassolmid

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Quick Summary

Overview

Join Our Dynamic Team as a Portuguese Retention Agent in Cyprus! Are you passionate about building strong client relationships and excelling in the Forex industry? Were seeking talented Portuguese-speaking Retention Agents to become a vital part of our energetic and growing team in Cyprus.

Key Responsibilities

Client Engagement: Cultivate lasting relationships with our FX clients, ensuring their satisfaction and loyalty. Problem Solving: Address client inquiries and concerns promptly, with empathy and professionalism.

Requirements Summary

Experience: Minimum of 1 year working as a retention agent in the FX industry. Language: Fluent in Portuguese, with excellent verbal and written communication skills.

Technical Tools

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Are you passionate about building strong client relationships and excelling in the Forex industry? Were seeking talented Portuguese-speaking Retention Agents to become a vital part of our energetic and growing team in Cyprus. If you have at least one year of experience in retention roles within this fast-paced sector, wed love to meet you!

Location: Cyprus
Salary Range: 2,500 3,000 depending on experience
Bonus & Incentives: Attractive, performance-based rewards to recognize your hard work
Additional Benefits: Rent support for 3 months (T&C apply)

Responsibilities

~1 min read

→Client Engagement: Cultivate lasting relationships with our FX clients, ensuring their satisfaction and loyalty.
→Problem Solving: Address client inquiries and concerns promptly, with empathy and professionalism.
→Feedback Collection: Gather valuable client insights and collaborate on improving our services and offerings.
→Team Collaboration: Work seamlessly with colleagues to enhance the overall client experience.

Experience: Minimum of 1 year working as a retention agent in the FX industry.
Language: Fluent in Portuguese, with excellent verbal and written communication skills.
Personality: Adaptable, proactive, and capable of thriving in a dynamic, fast-moving environment.