Lightedge
Lightedge4d ago

Technical Trainer

Technical TrainerEducation & Training
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Quick Summary

Overview

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms,

Technical Tools
Technical TrainerEducation & Training
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

Our Technical Trainers are responsible for creating, conducting, and evaluating technical training programs, as well as ensuring training and informational documentation is kept up to date by working with key stakeholders across the company. This position plays a key role in the onboarding of new hires both locally and remotely and facilitates continuing education trainings, development and presentation of training curriculum, and maintenance of Lightedge technical documentation as necessary. This position reports to the Manager of Education Services and works closely with all departments to ensure continued customer and employee success.

  • Prepare and conduct technical training programs and sessions for new hires and existing employees
  • Create and maintain technical documentation and curriculum used by Operations Teams including but not limited to:
  • Knowledge Base Articles
  • Training Videos
  • Live Training Templates
  • Presentation Materials
  • Assist with identifying training resources to define operational growth paths
  • Present training workshop and refresher courses to employees
  • Identify operational problems and determine specific training needs
  • Conduct individual and team skill gap analysis
  • Gather feedback from trainees and instructors and recommend suggestions to the learning process
  • Track training tasks and goals in applicable platforms
  • Presentation Experience
  • Excellent communication skills and the ability to explain technical and non-technical processes
  • Process / Documentation Creation
  • Experience providing technical training
  • Experience with trouble ticketing platforms
  • Experience with knowledge management platforms
  • Demonstrated technical support history and understanding of technical problem resolution
  • Additional certification in training (e.g. Certified Technical Trainer) is a plus
  • Fortinet/Palo Alto Firewalls
  • Windows / Linux / AIX OS
  • Cisco Switching and Routing
  • VMware (ESXI, VCD, and VCF)
  • Monitoring Platforms
  • Backup Solutions (Veeam/Zerto)
  • IBM i (as400)
  • Location & Eligibility

    Where is the job
    Kansas City, United States
    Hybrid — some on-site time required
    Who can apply
    US

    Listing Details

    Posted
    April 29, 2026
    First seen
    April 29, 2026
    Last seen
    May 3, 2026

    Posting Health

    Days active
    4
    Repost count
    0
    Trust Level
    70%
    Scored at
    May 3, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Lightedge
    Employees
    5
    Founded
    1996
    View company profile
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    LightedgeTechnical Trainer