Technical Trainer, VCE

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

• →Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the training.
• →Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
• →Deliver energetic and effective in-person training sessions, adapting to maximize learning outcomes for every skill level, spanning from hands-on installation technicians to C-level executives
• →Describe Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment, and relating these training topics to real world install scenarios.
• →Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market.
• →Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• →Observe and evaluate results of training programs.
• →Maintain and report on data for completed courses, absences, issues etc.
• →Execute training sessions, workshops, etc. in groups or individually with 50-60% travel involved.
• →Contribute to the VCE Program by collaborating with the team to refine our curriculum and drive the long-term growth and development of the VCE program

• 2+ years of experience as a Technical Trainer, Solutions Engineer or other customer/partner facing technical roles.
• Bachelor's degree in Networking, IT Security, Computer Engineering, Information Technology or Information & Computer Technology from an accredited university.
• Strong background in Computer Networking required: experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
• Outstanding written and verbal English communication skills.
• Highly motivated, entrepreneurial and enthusiastic with excellent follow-up and follow-through.
• Able to work and adapt to a fast-paced and ever-evolving workplace and company.
• Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
• Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
• Must be willing and able to work onsite five days per week 
• Primary Region: Eastern US

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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