Revenue Manager, Independent Hotels

Job Details

• 💼 Growth Operations | Business Operations - Commercial Strategy Services 
• 📍 Dallas, Texas
• 🕜 Hybrid

What you will do

As a key member of Lighthouse’s growing Commercial Strategy Services (CSS) team, you will be at the forefront of our domestic and international expansion. For over a decade, our CSS team has outperformed the competition by pairing a dedicated team of experts with the industry’s most advanced tools. In this role, you will serve as a Revenue Manager for a portfolio of dynamic independent hotels across the AMER region, providing the specialized, holistic strategy these unique properties need to thrive. This is a premier opportunity to join a high-impact department and directly shape the commercial success of our independent partners.

Where you will have impact

• Own the Commercial Roadmap: Analyze, recommend, and implement bespoke rate, yield, and E-commerce strategies for a portfolio of independent hotels, ensuring each property’s unique brand identity is reflected in its market positioning.
• Strategic Advisory: Lead weekly revenue strategy calls, serving as the primary consultant for Hotel Owners, General Managers, and stakeholders to align financial goals with actionable inventory controls.
• Advanced Distribution Management: Oversee the full distribution ecosystem, including rate loading, channel mapping, and connectivity troubleshooting across diverse independent tech stacks (e.g., Synxis, Mews, Siteminder, and Cloudbeds).
• Omnichannel Digital Strategy: Partner with the Digital Strategy team to own the performance of Travel Ads, metasearch, pay-per-click, and Google Ads, ensuring a seamless journey from search to direct booking engine for your hotel clients.
• Agile Market Analysis: Review daily snapshot reports and utilize AI-driven forecasting to pivot strategies proactively, ensuring independent partners stay ahead of local competitor shifts and market volatility.
• Systems Implementation: Own the strategy and configuration during PMS/CRS onboarding transitions, ensuring seamless rate builds and system connectivity for new independent partners.
• Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.

About our team

Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• At least 2 years of hotel revenue management experience 
• Knowledge of market appropriate PMS, CRS, Channel Manager and RMS systems 
• Experience managing elite, high-profile hotels in dynamic markets
• Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
• Bachelor's in Business Administration, Economics, Hospitality Management, or related field
• Excellent communication skills and comfortability presenting data & analysis
• Strong understanding of hotel operations
• Strong ability to work in a team environment and collaboration during team meetings
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
• Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence