Lsaweb54mo ago

International Audio/Video Remote Mandarin Interpreter

InternationalRemoteIndependent Contractorentry

OtherInternational

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Quick Summary

Overview

Position Overview: As a Mandarin Remote Agent within the IRIS division, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including customer service, medical, and other verticals via audio and video.

Key Responsibilities

· Provide effective audio and video remote interpreting · Answer inbound calls in a timely manner · Perform basic troubleshooting for technical issues · Provide superior customer service · Adhere to Code of Professional Conduct, including…

Technical Tools

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Overview:

As an audio/video interpreter for Mandarin in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings.  Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

·         Provide effective audio and video interpreting through a web based platform

·         Answer inbound calls in a timely manner

·         Provide superior customer service

·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

Qualifications/Experience:

·         Full fluency in both English and Mandarin

·         Technology proficient (web-based platforms, email, Microsoft Word)

·         An interpreting space that is quiet, secure, and free from outside noises

·         1+ years of professional interpreting experience preferred

·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.