Customer Service Agent for a Botanical Home Decor Company

MRF: 233208

Is This YOU? Then We Want to Meet You!

Our client is known as one of the most reputable permanent botanical importers in the world. They are a leading manufacturer of high-end, handcrafted permanent botanicals. They are looking for a Customer Service Agent to assist in their back-office tasks and maintain accuracy.

Who We Are:
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.


Requirements

•  Excellent communication skills (written and verbal)
• Excellent computer literacy & tech-savvy
• Experience using Microsoft Excel and CRMs
• High attention to detail

Your Mission Will Be To

• Order entering
• Order processing 
• Summary recap 
• Invoicing, and inventory updating 
• Back office tasks (editing orders, updating inventory, creating store credit, etc.)

Nice to have

• High attention to detail

Working conditions
Support Hours: 
Monday – Friday 5 am – 2 pm PST