Lucidmotors1mo ago

Sales Operations Intern - Used Car (Lease Returns, Trade-in, Certified Pre-owned)

United States·Amsterdamentry

OtherOperations InternSales Operations Intern

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Quick Summary

Overview

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence.

Requirements Summary

Familiarity with Salesforce or any CRM/operations tool Experience with reporting, dashboards, or basic data analysis (Excel/Power BI) Interest or knowledge of used car market dynamics (pricing, depreciation, demand) Any exposure to process…

Technical Tools

excelpower-bisalesforcedata-analysis

About Lucid

Lucid Motors is looking for a motivated, detail-oriented Sales Operations - Used Car Intern to support our developing Used Car Program in Europe. In this internship, you’ll gain working knowledge on how premium EVs are managed after first ownership, how vehicles are received, inspected, refurbished, priced, tracked, and prepared for resale. You’ll work closely with business stakeholders on Sales, Service, Finance, Marketing, and Sales Operations teams, and help build clear processes and reporting that enable a smooth customer experience. This role is ideal for a student who enjoys creative problem-solving, data analysis, and cross-team collaboration, and who wants practical experience in a fast-paced, innovative environment.

Responsibilities

~1 min read

You will support day-to-day execution and improvement of our used car operations, including:

→Operational support
- →Support the vehicle intake process for trade-ins, lease returns, and buybacks (tracking status, documentation, next steps)
- →Help coordinate key operational steps such as fleet movement, cross-border inventory allocation, refurbishment costs management, and delivery readiness
- →Maintain accurate records for vehicles across systems (e.g., Salesforce) and shared trackers
→Pricing & market insights
- →Support pricing and valuation checks using market benchmarks and internal tools
- →Collect competitor and market data (e.g., similar models, pricing trends, demand indicators) and summarize insights
→Reporting & process improvement
- →Help maintain and improve dashboards and trackers (Excel/Salesforce), ensuring data quality and consistency
- →Support reporting on operational KPIs such as intake forecast, refurbishment turn time, and inventory dwell and sell through rate.
- →Assist in documenting and improving workflows (simple SOPs, checklists, process maps)
→Cross-functional collaboration
- →Work with Sales, Service, Finance, and Marketing to help ensure vehicles move smoothly through the process
- →Contribute to quality assurance by verifying inspection/refurbishment documentation and flagging gaps

Currently enrolled in a Bachelor’s or Master’s program (Business, Operations, Engineering, Economics, Automotive, or similar)
Strong attention to detail and comfort working with data and processes
Proficiency in Excel (filters, pivot tables, lookups are a plus)
Strong communication skills in English; able to collaborate with multiple teams
Organized, proactive, and comfortable managing multiple tasks in a dynamic environment
Genuine interest in automotive, EVs, mobility, sustainability, or operational excellence

Nice to Have

~1 min read

Familiarity with Salesforce or any CRM/operations tool
Experience with reporting, dashboards, or basic data analysis (Excel/Power BI)
Interest or knowledge of used car market dynamics (pricing, depreciation, demand)
Any exposure to process improvement (Lean, Six Sigma, SOP creation not required)

Hands-on experience in used car operations within a premium EV brand
Practical exposure to how vehicles are valued, tracked, prepared, and positioned for resale
Cross-functional collaboration across European teams (and potential global stakeholders)
A clear, portfolio-ready internship project with measurable impact
Experience working in a fast-paced environment where processes are built and improved continuously

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable local laws and regulations.

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.