Security Operations Center Analyst - Senior

United States·Deer ParkPermanent Employeesenior

OtherSecurity Operations

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Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day.

Technical Tools

OtherSecurity Operations

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about IT Security? Are you excited about growing your security career within an innovative company?

We are looking for a driven and self-motivated Security Operations Centre Analyst for our IGS branch located in Deer Park, TX! You will act as the main point of security escalation between team members with Integrated Global Services, branches, clients and vendors.

Actively participate in 24x7 operations of the Long View Security Operations Centre for L2 support

Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools

Actively work in monitoring, event and incident management tools like Sentinel and BMC Remedy

Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue

Coordinate major security incident situations and provide internal communications via email in a timely manor

Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View

Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents

Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members

Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner

Work with cloud technologies like Azure, AWS and Google Cloud Platform

Fulfill reporting requests that can be pulled from Long View tools

5+ years of professional experience in incident detection and response, malware analysis, or cyber forensics

Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigations

Experience with various IT service management tools including performance monitoring and ITSM solutions

Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic

Experience working with incident, problem, change and service requests that follow ITIL framework standards

Experience provisioning new client services and working through customer onboarding tasks

Proven ability to troubleshoot and resolve technical and procedural issues

Strong verbal and written communication which will allow you to communicate effectively to customers in non-technical terms

Ability to react quickly and professionally with a sense of urgency

Ability and desire to work on an on-call rotation for 24-hour support

Willingness to work on-site in Deer Park, TX

Intermediate level network and security certifications like the Security+, Network+, SSCP and/or CCNA Security

Interesting work – Be part of exciting projects while accessing all the latest technologies

Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities