Business Operations Analyst

Madrid · MadridFull-timemid

OperationsOperations AnalystData & AIOperations Business Intelligence Analyst

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Quick Summary

Overview

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care,

Technical Tools

OperationsOperations AnalystData & AIOperations Business Intelligence Analyst

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Your Mission

At Lyra Health, we are transforming access to mental health care globally. We are looking for a financially-savvy Business Operations Analyst to be the backbone of our Spain operations. This isn't just an office management role; we need a "heavy hitter" who masters financial compliance, bookkeeping logic, and international reporting, while ensuring our Madrid office runs like a well-oiled machine.

If you are a proactive problem-solver who enjoys the mix of technical finance and hands-on office strategy, we want to meet you.

To be a reference of Financial Guardianship & Compliance by own the Spanish finance mailbox, acting as the primary liaison between local bookkeepers and our global Finance department.

Ensure 100% compliance with local statutory reporting, specifically IRPF and VAT (IVA).

Oversee the approval and timely payment of clinical Affiliates and vendors. Manage customer billing accuracy and credit control.

Monitor local operational expenditures against budgets, identifying variances and cost-saving opportunities.

Office Ownership: Manage the daily running of the Madrid office, from vendor agreements and facility maintenance to ordering supplies and managing cleaning services.

Execute local Health & Safety (H&S) administrative requirements to meet legal obligations.

Support travel logistics and internal communications, working closely with the Clinical Team Leader and various international teams (Legal, HR, Payroll).

We are looking for Bachelor’s degree in Business Administration, Finance, Accounting or related field;

2+ years in a role with heavy financial and administrative responsibilities, ideally within an international or global corporate environment.

Strong knowledge of Spanish bookkeeping and tax compliance (IVA/IRPF). Experience with global financial processes is a massive plus.

Advanced proficiency in Google Suite (Sheets) and experience with enterprise-level systems (ERP/CRM).

Exceptional communication skills in Spanish and English (both written and verbal).

Highly organized and detail-oriented for auditing invoices, but also flexible and proactive enough to handle "ad-hoc" administrative tasks with a positive attitude.