Technical Pre-Sales Specialist

As a Technical Pre-Sales Specialist at Lyric, you’ll play a critical role in bridging the gap between customer discovery and solution storytelling. You'll collaborate closely with Sales, Product, and Solution teams to translate real-world supply chain challenges into tailored, high-impact demo experiences that show exactly how Lyric’s enterprise AI platform can deliver value. This is a hands-on, creative, and fast-paced role—ideal for someone who thrives at the intersection of data, design, and decision-making.

You will lead early-stage technical discovery, configure and build demos with customer or proxy data, and craft narratives and visualizations that make complex problems feel solvable. Your ability to rapidly understand business context, leverage our platform’s capabilities, and articulate value through story will be key to our success in every sales cycle.

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  Lead technical discovery to understand customer pain points, data landscape, and planning or decisioning needs

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  Translate customer challenges into targeted demo solutions using Lyric’s platform capabilities

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  Build and maintain demo environments with representative or actual customer data

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  Create compelling data stories and visualizations to illustrate solution impact and differentiation

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  Collaborate with Account Executives, Solution Architects, and Product Managers to align demo strategy with deal context

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  Contribute to a library of reusable demo assets and patterns for key supply chain problems (e.g., allocation, routing, inventory planning)

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  Adapt and iterate demos rapidly based on evolving customer needs and stakeholder feedback

• 3–5+ years of experience in technical Pre-Sales, solution engineering, product analytics, or technical consulting roles—ideally in a fast-paced B2B SaaS or supply chain software company

• Strong background in either supply chain software or AI/ML platforms with experience with optimization models and/or workflow based decision tools

• Experience working with data—cleaning, transforming, analyzing—and visualizing it using tools like SQL, Python, Excel, or BI platforms (e.g., Looker, Tableau, Power BI)

• Skilled at creating and presenting polished, engaging solution demos to both technical and business audiences

• Comfortable navigating ambiguity and operating independently to build prototypes and iterate quickly

• Has a Degree from top Engineering School (IITs, NITs etc) or Business School (IIMs etc)