M
Magnetforensics21d ago
New

Desktop Support Co-op (Fall 2026)

Waterloo / OntarioCo-opmid
OtherDesktop Support
0 views0 saves0 applied
Apply Now

Quick Summary

Overview

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices.

Technical Tools
agilenetworking
Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
 
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
 
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
 
If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

Role Overview
 
The Desktop Support Co-op role is a hands-on, internal customer focused role, providing day to day support to Magnet Forensics employees. The Co-op’s primary accountability will be to the End User, ensuring that Magnet Forensics’ employees are equipped and able to perform their roles.
  • Installing, supporting and managing desktops as well as analyzing logs and identifying potential issues with computer systems
  • Working technical issues, and responsibility for related follow-up and providing timely updates on issues using the ticketing system
  • Documenting internal procedures and knowledgebase articles for end-users
  • Performing updates, audit and configuration changes of systems and software as well as documenting the configuration of the system
  • System monitoring/configuration, verifying the integrity and availability of all hardware
  • Reviewing system and application logs, and verifying scheduled jobs
  • Providing support outside normal hours of work
  • Other duties as required
  • Currently enrolled in a Computer Science program
  • Experience working in a customer facing environment
  • Demonstrated ability in dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
  • General understanding of Networking Fundamentals (TCP/IP, DNS, DHCP, etc.)
  • Keen sense of teamwork, personal integrity, responsibility, and accountability
  • Highly organized in time management and documentation
  • Strong self-starter attitude with excellent problem-solving skills
  • Understanding of general asset management practices (procurement, assignment, and disposal) and the use of database to track information
  • General office environment/Work from home office environment
  • Prolonged sitting – 6+ hours
  • May be required to work extra hours
  • Ability to commute to the office for at least 2 days per week

    • Location & Eligibility

    Where is the job
    Waterloo / Ontario
    Hybrid — some on-site time required
    Who can apply
    Same as job location

    Listing Details

    Posted
    April 16, 2026
    First seen
    May 6, 2026
    Last seen
    May 8, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    29%
    Scored at
    May 6, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    4 other jobs at Magnetforensics

    View all →

    Explore open roles at Magnetforensics.

    M
    Solutions Consultant
    Full-Time
    M
    Staff Software Engineer, GKOS
    $180k–$230k/yr
    Full-Time
    M
    Senior Federal Account Executive (Intelligence Community)
    Full-Time
    M
    Software Development Engineer in Test
    Full-Time

    Similar Desktop Support jobs

    View all →
    bluemantisbluemantis
    Desktop Support Tech - Onsite Charlotte NC
    Full Time
    actionetactionet
    Desktop Support | Req#4537
    brilliantccitbrilliantccit
    IT Desktop Support (Dispatch) CHL
    brilliantccitbrilliantccit
    IT Desktop Support (Dispatch) PR
    EvrEvr
    September 2026 Desktop Support Co-op
    CAD 4117–5192
    Coop Student
    Itero GroupItero Group
    Desktop Support Administrator

    Browse Similar Jobs

    Manager6.5kAssistant Manager5.7kTeam Member5.4kEngineer4kDirector3.3kAssistant3.1kAssociate2.9kConsultant2.7kTechnician2.6kCoordinator2.2kSupervisor2.2kData Collector2.2kFitness & Wellness2.1kRestaurant General Manager1.7kAnalyst1.7kTeam Leader1.7kPart Time1.6kBehavioral Health1.4kCrew Member1.4kFull1.3k
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    M
    Desktop Support Co-op (Fall 2026)
    Apply Now