Morning Server PT

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Server at Society 1854 located in the Omaha Marriott Downtown, you will tailor the dining experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction.

Located in the heart of downtown Omaha, this upscale hotel offers world-class hospitality to guests and is ranked one of the leading hotels in the city. The Omaha Marriott Downtown’s commitment to providing outstanding guest experiences extends to its employees. Our property and brand pride itself on world-class service and superior style.

What will you be doing?

·        Greet guests and explain specials & promotions.

·        Understand menu including ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.

·        Record and input guest orders into the Point of Sale system.

·        Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.

·        Replenish beverages and ensure overall guest satisfaction.

·        Collect payment, thank guests, and invite them to return.

·        Complete side work and cleaning tasks including restocking and replenishing condiments.

·        Address and resolve guest complaints.

·        High school degree or equivalent preferred

·        Must have high level of knowledge of food and beverage preparation, service standards, guest relations, etiquette, appropriate table settings, service ware, and menu items.

·        One year or more of service in a fine dining outlet preferred.

·        Handle customer complaints with empathy and provide proactive solutions.

·        Proficient in English for guest requests, memos, and reservations.

·        Ability to work POS system and cash handling experience preferred.

·        Ability to lift up to 30 pounds unassisted on occasion as well as move through crowded rooms to seat guests.

·        Ability to work a flexible schedule including days, nights, weekends and holidays and have reliable transportation to and from work

·        Ability to obtain any government required license or certificate.  TIPS and Douglas County food handler certification required.  CPR certification and / or First Aid Training preferred.

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Omaha Marriott Downtown is an equal opportunity employer.