Recovery Coach - Community Outreach Specialist (South Eastern Massachusetts)

Massachusetts (south Shore Area)FT (Remote Ok)mid

OtherOutreach Specialist

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Overview

Marigold Health is looking for a Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team!

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Marigold Health is looking for a Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery.

Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs

Share information about Marigold Health’s peer recovery services and help people download our app and start receiving the services

Reach out to potential members via text (SMS) message, cold calls, or mail

Spread Marigold Health’s mission to put a Peer in the pocket of every person who needs it

Support the relationship between Marigold and our provider partners

Work towards targets and goals set by our contracts

You have flexibility in your availability to work early mornings and/or evenings

2-3 years of experience in a community outreach role or in healthcare sales

Ability to get a read on a person and make them feel comfortable

You’re working toward becoming a Certified Recovery Coach certification in MA or already are one

Self-starter: you can work independently to get things done, even when it gets busy

You can speak and write confidently, making sure everyone understands what you’re saying

Willingness and comfort travelling about 75% of the time to various places

You’re willing to adjust your schedule to meet people at times when our sites are busiest

Comfort with Microsoft Office Suite and Google Calendar

Excellent time management skills and ability to work with short timelines

You can think critically and find solutions to challenges

You thrive in a dynamic and exciting environment, working towards an important mission

Experience working in healthcare

Knowledge of peer services or recovery coaching

Experience with using technology to improve healthcare

Bilingual - Spanish/English

You will report to Senior Manager of Community Outreach and Marketing

This is a full-time, non-exempt, hourly role

The base hourly rate for this role will be $24 - $30 per hour with opportunity for monthly bonuses

Equity

Accrual of 20 days of PTO

9 days of sick time

8 paid company holidays and 2 floating holidays

Company-paid health insurance premiums and 65% coverage of premiums for any dependents

More About Marigold Health 

Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations.  We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association.    

Our core values are authenticity, candor, and ambition.    

 Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities. 

Inclusion is at the core of what we do. We’re working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face.    

Marigold Health is an equal opportunity employer.  