Director of AI, Dating Outcomes

United States·New YorkFull-timeexecutive

OtherDirector

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Quick Summary

Overview

Hinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge,

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OtherDirector

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role

Most consumer apps treat your attention as the product, optimizing every recommendation and notification to keep you scrolling. Hinge made the opposite bet: our mission is to get people off the app, out on a date, and eventually to delete us entirely. That is not a tagline. It is the actual constraint every AI system we build has to solve against.

The Director of AI, Dating Outcomes owns the hardest version of that problem. You will lead the AI systems at the core of how Hinge connects people: the recommendation engine, the ranking models, and the generative capabilities that help users put their best selves forward. The goal is not engagement, it is outcomes: fewer ratings per exchange, higher quality matches, and more people finding the person they were looking for. Because Hinge does not sell ads or user data, being exceptional at this is our business model. Reporting to the VP of AI, you will set the long-term AI roadmap for one of the company's most influential product areas and build the teams that bring it to life. The problems sit at the intersection of human behavior, sparse real-world signals, and a two-sided ecosystem of people who are not interchangeable, a different kind of ML challenge than most people in this industry have had the chance to work on.

Requirements

~2 min read

Experience building AI systems in a two-sided or constrained marketplace, where optimizing for one group shifts outcomes for another and the right answer is rarely obvious.

A history of deploying Generative AI thoughtfully in user-facing experiences, not as a trend to follow.

External presence through publishing, speaking, or community contribution that reflects genuine intellectual engagement with the field.

Prior work in a domain where user outcomes are high-stakes and hard to measure, whether health, education, finance, or something comparably consequential.

As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

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