Senior Staff Product Manager, Fertility & Family Building

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• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is building the definitive fertility and family building product. We are hiring a Principal PM to own this surface end-to-end — member experience, clinical outcomes, provider workflows, and commercial performance. You will report to the Director of Clinical Product and work in close partnership with Maternity, AI Experience, and the broader clinical team.

This is a greenfield role. The surface is not fully defined. You will define it, build the roadmap, and ship. The right person has deep health-tech experience, moves fast, and knows how to build in an agentic workflow. This is a builder role — hands-on, high-ownership, low overhead.

Maven's culture is changing. We are resetting around speed, data-driven decision-making, and deep member obsession. This hire needs to embody that reset.

• →The Fertility & Family Building product surface: member journey from awareness through outcomes,natural conception, egg freezing, surrogacy, and adjacent family-building programs
• →Product strategy grounded in member and clinical data 
• →A member-centric data model: engagement, activation, clinical outcomes. You define the metrics, baseline them, and drive improvement
• →Agentic, AI-native experiences that change member outcomes. 
• →Cross-functional relationships across clinical, engineering, design, client success, and growth — you are the connective tissue on this surface

• 7+ years in product, with meaningful time in health-tech (preferably fertility space) or a high-stakes consumer domain
• Direct experience building with LLMs and agentic systems — you have shipped production AI features, not just prototyped them
• Strong data instincts — you can wrangle complex member datasets, define the right metrics, and communicate findings credibly across clinical and commercial audiences
• 0-to-1 track record with measurable member or patient impact
• Founder mentality: you own the outcome, not just the workstream. You push through ambiguity without waiting for permission
• Deep clinical empathy — you understand the emotional and medical stakes of fertility journeys and it shows in your product decisions
• Cross-functional fluency — you are as comfortable in a clinical review as a data deep-dive or an engineering sprint

• PMs who execute against a stakeholder list rather than a member need
• PMs who need a fully defined problem before they can start
• PMs who outsource data analysis rather than owning it
• PMs who treat AI as a feature rather than a development workflow

• Fertility roadmap defined, aligned, and in execution
• First experiments in market
• Member outcome metrics baselined
• Cross-functional operating rhythm established with clinical, design, and engineering

Maven embraces a flexible hybrid work model. This role is exclusively open to candidates in these locations with a strong preference for San Francisco, CA.

Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, and Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.