Manager Patient Care Services

1. →Maintains operational responsibility for nursing and health care services on the unit.
2. →Promotes positive customer relations with physicians, patients, families, visitors and employees.  Follows up on complaints and provides feedback.  Monitors level of patient, staff and physician satisfaction.
3. →Promotes collaboration regarding patient care issues with various staff levels and disciplines. 
4. →In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
5. →Plans unit conferences, educational endeavors, and in-service meetings for staff.

Required:

·       Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience

OR associate’s degree with 5 years of nursing-related experience

·       Licensed as a Registered Nurse to practice nursing in Michigan

·       BLS Certification

Preferred: 

·        Master’s degree in a related program

·       A minimum of 2 years’ leadership experience

·       ACLS Certification