Patient Access Representative - Internal Medicine

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.  Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

·        Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner

·        Responds promptly, professionally and courteously to all customers’ needs

·        Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk

·        High School Diploma or GED

·        Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

·        Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

·        Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

·        Certification in medical billing, coding, or equivalent job specific certification

·        Working knowledge of CPT, HCPCS, and ICD-10

• One-year experience in Revenue Cycle