Reemployment Program Director (PROGRAM MANAGER III)

Introduction

The Maryland Department of Labor, Division of Workforce Development and Adult Learning (DWDAL) is accepting applications from qualified candidates for Program Manager III in the� Office of Workforce Development (OWD).��\r\n\r\nPlease be advised that frequent travel may be required and a State vehicle may not always be available. Reimbursement for use of personal vehicle will apply according to the State travel policy.\r\n\r\nThis is a Management Service position that serves at the pleasure of the Appointing Authority\r\n\r\n\r\n

GRADE

21 \r\n

LOCATION OF POSITION

CECIL COUNTY\r\n1275 W. Pulaski Highway\r\nElkton,MD 21921\r\n\r\n\r\nCHARLES COUNTY\r\n175 Post Office Road\r\nWaldorf, MD 20602\r\n

Main Purpose of Job

The\r\nmain purpose of this position is to provide regional leadership, program\r\noversight, and strategic coordination for workforce development initiatives\r\nadministered by the Maryland Department of Labor. This position serves as the\r\ndepartment’s primary representative within assigned regions and is responsible\r\nfor managing multiple programs, projects, partnerships, and operational\r\ninitiatives that support organizational priorities and effective service\r\ndelivery.\r\n�The re​employment program director leads and develops\r\nstaff, fosters collaboration among internal and external stakeholders, provides\r\ntechnical assistance and operational guidance, monitors performance and\r\ncompliance, and drives continuous improvement efforts across assigned regions.\r\nThis position is responsible for coordinating complex initiatives, managing\r\ncompeting priorities, supporting organizational change, and ensuring that\r\nprograms and services are delivered effectively and efficiently, and aligned\r\nwith department goals and objectives\r\n

POSITION DUTIES

Duties of this position include but are not limited to:\r\n• Serving as the Maryland Department of Labor’s\r\nregional representative and collaborating with Local Workforce Development\r\nBoards, One-Stop Operators, Chief Elected Officials, community organizations,\r\neducational institutions, employers, and other workforce system partners to\r\nsupport effective service delivery and strategic workforce initiatives;�\r\n• Monitoring program performance, operational\r\noutcomes, and customer service trends; identifying areas for improvement; and\r\nimplementing corrective actions, process improvements, and strategic\r\ninitiatives to achieve organizational goals;\r\n• Managing multiple programs, projects,\r\ncontracts, and operational initiatives simultaneously; coordinating resources,\r\ntimelines, stakeholders, and deliverables to support effective service delivery\r\nand organizational priorities;\r\n• Implementing administrative policies and\r\nproviding leadership, guidance, and oversight to staff responsible for\r\ndelivering workforce and employment-related services across assigned regions;\r\n•\r\nInterpreting and communicating departmental policies, procedures, and program\r\nrequirements to staff, partners, stakeholders, and the public to ensure\r\nconsistent understanding and implementation;\r\n• Investigating operational issues, customer concerns,\r\npartner inquiries, and program challenges; developing and implementing\r\nsolutions to improve service delivery and organizational effectiveness;\r\n• Ensuring compliance with applicable federal, state, and\r\nlocal laws, regulations, policies, and procedures, including those related to\r\nprogram operations, personnel management, accessibility, equal opportunity, and\r\ncustomer service;\r\n• Conducting personnel activities involving assigned staff,\r\nincluding recruitment, hiring, onboarding, coaching, performance management,\r\nemployee development, succession planning, and disciplinary actions when\r\nnecessary;\r\n• Leading cross-functional projects and coordinating efforts\r\namong multiple programs, departments, and stakeholders to support statewide\r\ninitiatives and organizational priorities.\r\n

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university.\r\nExperience: Six years of experience in administrative staff or professional work.\r\n

SELECTIVE QUALIFICATIONS

Applicants must meet this selective qualification to be considered.� Include clear and specific information on your application regarding your qualifications.\r\nThree years of program management experience\r\n

DESIRED OR PREFERRED QUALIFICATIONS

The following qualification is preferred, not required. However, if you have this experience it must be detailed in the job duty section on your application.\r\n\r\n\r\n\r\nExperience managing Workforce development programs for varied populations.\r\nExperience establishing and maintaining collaborative relationships with internal and external stakeholders.\r\nExperience managing reemployment programs for varied populations.\r\nExperience developing, delivering, or supporting staff training, coaching, professional development, or organizational learning initiatives\r\n\r\n

SPECIAL REQUIREMENTS

\r\n\r\nAll candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.\r\n\r\n\r\n

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.�\r\nPlease note: A resume may be attached as supplemental information; however, only the information provided in the application will be reviewed and considered in the evaluation process.\r\nAll information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.\r\nFor positions that require Bachelor/Master Degree etc:\r\nEducational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.\r\n

EXAMINATION PROCESS

\r\n\r\n\r\n\r\nThe assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.\r\n\r\n\r\n\r\n\r\n

BENEFITS

Leave Benefits\r\nOur generous leave package for permanent State employees includes from ten to 25 days of annual (vacation) leave per year, depending on seniority, as well as six personal days each calendar year. In addition, the State offers eleven paid holidays and fifteen days of sick leave per year.\r\nWe also offer paid parental leave to eligible permanent State employees to care for and nurture children within 6 months of birth or within 6 months of an adoption of a child under 6 years of age.\r\nOur leave policies also adhere to the Family Medical Leave Act of 1993.\r\nRetirement Benefits​\r\nMaryland State employees are eligible for participation in a contributory defined benefit pension plan in which they are vested after ten years. State employees are also eligible to participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and the 401(k) Savings and Investment Plan.​\r\nFlexible Work Schedules​\r\nEmployees of the State of Maryland typically work a forty-hour work week. Many State agencies offer their employees flexible work schedules. The Teleworking Program enables eligible state employees to work at home, at a satellite office, or at a Telework Center.\r\nStudent Loan Forgiveness\r\nEmployees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program. ​ Participants that meet all requirements may qualify for forgiveness on the remaining balance on his or her Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position.� ​\r\nTo learn more about PSLF, please visit the Student Loan Repayment Benefits​ page.�\r\n​Free Mass Transit Benefit​\r\nPermanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service (Local Bus Service and Express Bus Service), as well as the following Baltimore Region Commuter Bus Routes:\r\nThere is no charge to the permanent State employee with a valid State ID card. This benefit can be used any time of the day or evening, including weekends. The Free Mass Transit Benefit does not include MARC trains, commuter buses that serve Washington, D.C., or any special event buses.�\r\nHealth Coverage\r\nWhen you come to work for the State of Maryland, as a permanent State employee (or a contractual employee who works at least 30 hours per week or an average of 130 hours a month for a period greater than 90 consecutive days), you and your family may benefit from our medical, prescription, dental and vision coverage. You also may be eligible for life, accidental death and dismemberment insurance plans at low group rates.\r\n\r\nReduced Child and Health Care Costs\r\nWorking for the Maryland State Personnel Management System entitles permanent State employees to participate in Healthcare and Dependent Daycare Flexible Spending Accounts. These plans allow eligible employees to save, on a pretax basis, for healthcare and dependent care costs incurred during the plan year.�\r\nSTATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

Online application process is strongly preferred.� However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.\r\nCompleted applications, required documentation, and any required addendum may be mailed to:\r\nDepartment of Labor Office of Human Resources\r\nAttention: 26-005478-0028/ Linnea Maker�\r\n100 S. Charles Street, 5th Floor�\r\nBaltimore, MD 21201�\r\nFaxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.\r\nInquiries regarding this recruitment can be directed to Linnea.Maker2@maryland.gov.\r\nIf you are having difficulty with your user account, need to make adjustments to a submitted application or have general questions about the online application system, please contact the MD Department of Budget and Management at Application.Help@maryland.gov.\r\nMaryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status\r\n